Facilities Coordinator

Retail Facilities:

Serve as our go-to Service Channel user: triage, dispatch, track, and close out work orders against SLAs, budget, and quality standards

Manage vendors end-to-end — approvals, cost audits, invoice sign-off — and join weekly vendor calls to keep open tickets moving

Support store teams with facilities, energy management, and utilities systems, plus vendor and utility account setup

Partner with the broader Facilities team on cross-functional projects and process improvements

Corporate Facilities:

Be the primary point of contact for Ref West, making sure the space is clean, stocked, and set up for teams to do their best work

Keep the building running day to day and communicate changes, updates, and events that affect the workplace experience

Show up as a trusted, approachable partner for workplace culture, events, and safety initiatives

Cross-train across HQ facilities functions and provide backup coverage as needed

2+ years in facilities management, ideally in retail or hospitality a plus

Comfort juggling multiple priorities in a fast-moving, high-volume ticket environment

Experience with budgets, cost analysis, and vendor management

Strong communicator who works well across teams and store partners

A genuine interest in sustainability and eco-conscious facilities practices

A hands-on, no-task-too-small attitude and a drive to make Ref spaces the best they can be

Ability to work on-site, Monday–Friday, 8:30 AM–5 PM

Compensation:

At Reformation, we believe in transparency and equity when it comes to compensation. For this role, the anticipated base hourly range is $20-$27, depending on a variety of factors, including but not limited to relevant experience, skills, qualifications, and internal compensation equity.

This role may also be eligible for an annual discretionary bonus based on a range of factors, including company performance, department goals, and individual contributions. Bonus amounts and eligibility are not guaranteed and are determined at the company’s discretion.

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.

We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.

We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds.

We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.

You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.

We care about the causes our employees care about so we donate to community efforts on a yearly basis.

We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it— studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

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