F&B Training & Development Officer
Skills
About This Role
Responsible for delivering and supporting training programs across F&B operations. The role ensures all staff are trained according to brand standards, operational SOPs, and hospitality excellence guidelines.
Key Responsibilities:
Training Delivery
- Conduct onboarding training for new F&B staffs.
- Deliver structured training on service standards, guest engagement, and hospitality etiquette.
- Train staff on menu knowledge, ingredients, and upselling techniques.
Operational Support
- Support outlet managers in identifying skill gaps and training needs.
- Monitor service delivery and provide real-time coaching during operations.
- Ensure consistent service standards across all F&B outlets.
Standards & Compliance
- Ensure compliance with Dubai Municipality food safety and hygiene regulations.
- Reinforce brand SOPs and excellence standards.
- Promote a professional and guest-focused service culture.
Training Development
- Assist in updating training manuals, SOPs, and checklists.
- Support creation of refresher training sessions based on operational needs.
Reporting
- Maintain accurate training records, attendance sheets, and evaluation forms.
- Submit weekly/monthly reports on training progress and staff performance.
Experience:
- F&B Training and Development: 3 years (Required)
Work Location: In person
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching β apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan Β· No credit card required