paycor
F&B Service Manager
American Golf
Fullerton, USA
Full-time
Mid Level
Onsite
Discovered 1 months ago
Full Job Posting
- Oversee dining room and event service operations, ensuring proper setup, presentation, and service execution (tables, linens, glassware, and service standards)
- Lead and direct service staff, ensuring proper uniform standards, readiness, and adherence to service expectations
- Create and manage shift sheets, staffing plans, and floor coverage based on business demands
- Conduct pre-shift and pre-event meetings to communicate service expectations, reservations, and event details
- Partner with culinary teams to coordinate service flow, timing, and special event execution
- Manage bar operations and event beverage consumption, including maintaining accurate Banquet Bar Control records
- Support hiring, onboarding, training, scheduling, and performance management of service staff in partnership with F&B leadership
- Monitor and control food and beverage costs while identifying opportunities to improve efficiency and profitability
- Maintain accurate labor and payroll reporting, including daily and weekly punch audits
- Drive revenue growth by identifying upselling opportunities, enhancing guest experience, and supporting sales initiatives
- Ensure compliance with all alcohol service laws, including age verification and responsible service standards
- Support and execute company initiatives, programs, and operational directives
- Assist with service execution during peak periods as needed (e.g., server, bartender, host support)
- Perform additional duties as assigned by management
- Must meet legal requirements to serve alcohol; applicable state certifications required
- Minimum 5 years of hospitality or food & beverage service experience
- Minimum 2 years of leadership or management experience in hospitality, golf, or service environment
- Proven ability to resolve guest concerns and deliver high-level customer service
- Strong organizational, time management, and prioritization skills
- Ability to lead teams effectively in a fast-paced, high-volume environment
- Schedule varies based on business needs and may include evenings, weekends, and holidays.
- Regular movement throughout the venue is required, including time spent at the host stand, bar, dining areas, and service stations.
- Extended periods of standing and walking are common during shifts.
- Duties may include reaching, bending, lifting, or carrying items up to 30–50 pounds (such as trays, racks, boxes, or bar supplies).
- May occasionally assist with resetting tables, moving furniture, or supporting team needs during peak service.
- Vision requirements may include close, distance, peripheral, and color vision, as well as the ability to adjust focus.
- Work environment may involve exposure to loud noise levels, cleaning products, hot or cold food and beverage items, and fast-paced conditions.
About American Golf
Fitness & Recreation Centers800 employeesFounded 1970
Management firm operating private, resort, and public golf courses.
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