F&B service
Core Responsibilities Customer Service: Welcome diners, escort them to their tables, and present menus. Order Taking: Answer menu questions, offer recommendations (up-selling), and take accurate food and drink orders.
Skills
About This Role
Core Responsibilities
- **Customer Service:** Welcome diners, escort them to their tables, and present menus.
- **Order Taking:** Answer menu questions, offer recommendations (up-selling), and take accurate food and drink orders.
- **Communication:** Relay orders and dietary modifications accurately to the kitchen and bar staff.
- **Table Service:** Serve food and beverages, check on guest satisfaction, and clear tables throughout the meal.
- **Billing:** Deliver checks, process payments via POS (Point of Sale) systems, and manage cash or card transactions.
- **Hygiene & Upkeep:** Set tables with clean linens, silverware, and glassware. Maintain dining area cleanliness according to health and safety standards. [1, 2, 3, 4, 5]
Key Skills & Qualifications
- **Interpersonal Skills:** A polite, positive, and customer-focused attitude with excellent active listening skills.
- **Communication:** Fluency in English (and often additional languages) to communicate effectively with diverse guests and staff.
- **Physical Stamina:** The ability to stand and walk for long hours, as well as lift and carry heavy trays.
- **Attention to Detail & Memory:** A sharp memory for orders and a keen eye to ensure table settings and orders are correct.
- **Experience & Education:** Prior experience in the hospitality industry, formal vocational training (e.g., in Food & Beverage), and familiarity with POS software.
- **Adaptability:** The ability to multitask, problem-solve, and remain calm under pressure during busy shifts.
Job Type: Full-time
Pay: AED1,500.00 - AED2,000.00 per month
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