F&B Operations Manager
Role Overview
The Operations Manager oversees daily delivery-kitchen operations, food quality, operational efficiency, and sales targets.
The role requires leadership, commercial awareness, and a track record of growing delivery-platform sales while maintaining brand standards.
Key Skills for This Role
Full Job Posting
About the company
Seventeen sixty five is an Abu Dhabi-based food company operating delivery concepts from a kitchen in Al Falah City, including The Burgurry and Sushic.
Role overview
The Operations Manager oversees daily delivery-kitchen operations, food quality, operational efficiency, and sales targets.
The role requires leadership, commercial awareness, and a track record of growing delivery-platform sales while maintaining brand standards.
Operations and sales
- Manage kitchen operations, order flow, preparation times, and brand standards.
- Lead, train, and motivate kitchen and delivery staff.
- Grow platform sales through menu optimization, pricing, and promotions.
- Monitor sales, food costs, labor costs, and operational KPIs.
- Manage platform listings, ratings, reviews, complaints, and order issues.
Compliance and team operations
- Maintain compliance with Abu Dhabi food safety, hygiene, and health and safety regulations.
- Manage stock, supplier orders, and inventory to minimize waste.
- Manage staff schedules, productivity, and performance.
- Communicate with the owner, accounts, and kitchen team.
- Prepare weekly operating and sales reports with improvement insights.
Pay
- Pay is AED 4,100–16,000 per month.
Work location
- Work is in person.
Requirements
- Experienced operations manager with a proven track record of growing sales on delivery platforms.
- Strong leadership skills and commercial awareness.
- Ability to maintain food quality and brand standards while improving operational efficiency.
- Ability to manage kitchen and delivery teams, scheduling, productivity, and performance.
- Knowledge of Abu Dhabi food safety, hygiene, and health and safety compliance.
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