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F&B Hostess

Anantara Hotels, Resorts & Spas
Doha, QAT
Full-time
Mid
Onsite
Discovered 3 weeks ago

Full Job Posting

Key Responsibilities:

  • Welcome guests warmly and escort them to their tables.
  • Manage reservations, waitlists, and table assignments.
  • Answer phone calls and respond to guest inquiries professionally.
  • Coordinate with servers and restaurant managers to optimize seating.
  • Inform guests of menu specials, promotions, and estimated waiting times.
  • Maintain the cleanliness and organization of the reception/hostess station.
  • Handle guest complaints or special requests courteously and escalate when necessary.
  • Monitor table turnover and seating availability.
  • Ensure VIP guests and special occasions receive appropriate attention.
  • Maintain a professional appearance and uphold company service standards.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in hospitality, restaurants, or customer service is preferred.
  • Excellent communication and interpersonal skills.
  • Professional grooming and presentation.
  • Ability to work under pressure in a fast-paced environment.
  • Basic computer and reservation system knowledge.
  • Fluency in English; additional languages are an advantage.
  • Not the right fit? Set up email alerts as new job postings become available that meet your interest!

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