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F&B Hostess

IHG Hotels & Resorts
Baladiyat ad Dawhah, QAT
Full-time
Entry
Onsite
Discovered 1 weeks ago
Guest reception and serviceReservation managementVIP bookingsSeating and table planningGuest communicationArabic

Full Job Posting

Role overview

Welcome and escort restaurant guests and help deliver a polished, elevated guest experience.

Guest arrivals and reservations

  • Manage reservations, VIP bookings, and special requests accurately and discreetly.
  • Coordinate seating, monitor table availability and waiting times, and keep guests informed.
  • Recognize returning guests, special occasions, and preferences when possible.
  • Share information about signature dishes, seasonal menus, and exclusive events.

Service coordination and operations

  • Coordinate with restaurant management, service, and kitchen teams to anticipate guest needs.
  • Maintain a polished reception area and uphold brand, grooming, and service standards.
  • Keep guest profiles and reservation records accurate; support repeat business and loyalty.
  • Help maximize occupancy and revenue through reservation management and table planning.
  • Support management with administrative and operational tasks for daily operations.

Qualifications

  • Previous experience as a hostess or in a guest-facing role within a restaurant or hotel environment is required.
  • Excellent communication, strong organization, and the ability to multitask in a fast-paced environment are required.
  • A friendly, confident, guest-focused demeanor is sought.
  • Fine-dining experience is preferred; Arabic proficiency is a plus; reservation-system familiarity is an advantage.

Benefits

  • The employer advertises a competitive salary, a full uniform, room discounts, and training opportunities.

Workplace

  • The restaurant role involves welcoming and seating guests at the restaurant reception area.

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