F&B Assistant
Full Job Posting
T his is a great opportunity to take the first steps in your hospitality career and work as part of our Restaurant & Bar Team at Thatchers Hotel.
In a new era in hospitality, make your mark and really drive it forwards, embracing our ‘ Ownership with Personality ’ values.
We’re looking for a Restaurant & Bar Team that bring energy, curiosity and a can-do spirit.
Someone who loves the buzz of service and the joy of making someone’s day.
Thatchers Hotel is a charming Tudor style property set in the heart of the glorious Surrey countryside.
With 87 newly refurbished rooms, with multiple event and conference spaces, Thatcher's is a stunning property to work within.
How you'll bring the magic to the floor being part of our Restaurant & Bar Team.
- Has a positive, can‑do attitude towards customers and other team.
- A genuine enthusiasm for learning about all things food and drink — including spirits, wines, cocktails, and delivering the “perfect serve”.
- A willingness to understand different food styles and service standards, learn the menus, and confidently explain dishes to customers.
- Strong communication skills and enjoyment of interacting with guests in a lively, fast‑paced environment.
- The ability to deliver great service — taking orders, serving food and drink, processing payments, and ensuring every guest has an excellent experience.
- Commitment to meeting site service standards and working effectively as part of the team.
- A developing or good understanding of preparing coffees and serving alcohol and wine in both bar and restaurant settings.
- Availability to work opening and closing shifts, including weekends and bank holidays on a pro‑rata basis.
- A willingness to continue your development through in‑house and external training sessions.
- Helping with events, functions and other F&B requirements
- Tronc - TIPS !!
- Increasing annual leave – up to 33 days!
- Flexible working hours
- Up to 50% off meals and stays across our UK hotels
- On site parking - where available
- 24/7 Employee Assistance Programme – support whenever you need it
- Stream access – draw or save your wages as you earn!
- Development programmes to help you rise into a true ' Hospitality Superstar'
- Apprenticeships, training and internal promotion opportunities
- Bike to work scheme
- Retail and supermarket discounts
- AE Pension
As a Company within Flying Trade Group's family of businesses we own and run 15 hotels and bars throughout East Anglia and Surrey.
We're a diverse and dynamic Group, come join us!
About Surya Hotels
Family-owned UK hospitality group operating affordable hotels, restaurants, pubs, bars and spas for leisure and business guests.
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