Expression of Interest: Case Manager | Perth, WA

Proactively manage claims within delegated authority level to achieve the most cost-effective outcome within the framework of the legislation, identifying and managing return to work barriers on individual claims.

Ensure customer service standards are maintained taken for prompt resolution of enquiries.

Maintaining and improving technical knowledge across all facets of claims management.

Keep up to date with legislative amendments and their practical application.

About you

Experience in a fast paced, high volume customer service and sales environment

An energetic and motivated approach to managing a demanding portfolio

Experience in a customer-centric environment

Excellent verbal and written communication skills

Proven ability to manage your time and prioritise work tasks effectively

Superior customer service and communication skills

A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

Benefits and perks

Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!

Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.

Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.

Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!

For more details about our benefits, visit the Allianz Careers site.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

Important Notice:

Allianz will never contact you from an email address that does not end with ‘@allianz.com.au’ or another official Allianz domain. If you receive an email from an address like ’ [email protected] ’” or ’ [email protected] ’, it is not from Allianz and may likely be a scam.

Examples of official Allianz email addresses à [email protected] | [email protected] | [email protected]

If you are unsure about an email, please contact Allianz directly through our official website or customer service number. Your security is our priority.