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Export Coordinator - Air

Forward
Euless, USA
Full-time
Mid
Onsite
Discovered 2 weeks ago

Full Job Posting

Responsibilities

  • Assist with coordinating air export shipments from booking through departure under established procedures.
  • Prepare and process air export documentation, including air waybills, commercial invoices, and packing lists.
  • Enter and maintain shipment data accurately in CargoWise and other systems.
  • Track shipment milestones and update internal systems and customers with status information.
  • Communicate with airlines, trucking providers, warehouses, and overseas agents to support shipment execution.
  • Follow export compliance requirements, airline rules, and internal SOPs.
  • Identify documentation discrepancies or shipment issues and escalate to senior team members for resolution.
  • Support rate entry, charge validation, and billing accuracy as directed.
  • Respond to customer inquiries related to shipment status and documentation.
  • Maintain organized and accurate shipment records.
  • Support team workflows during peak volumes or service disruptions.
  • All other duties as assigned to meet evolving business needs.

Qualifications

  • Education: High School Diploma or GED equivalent required; undergraduate degree in logistics, supply chain, business, or a related field preferred.
  • Prior experience in logistics, transportation, or related operations roles.
  • Basic understanding of air freight and international shipping concepts preferred.
  • Experience with CargoWise or similar TMS/forwarding tools or demonstrated ability to learn systems quickly.
  • Strong organizational and communication skills.
  • Strong attention to detail and time‐management skills.
  • Ability to follow defined procedures and meet deadlines.
  • Demonstrated discretion and confidentiality in handling and protecting sensitive information.
  • Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).
  • Environment: Comfort commuting to/from and working in a 100% on‐site setting (listed in this posting), with travel for related meetings/events.
  • #LI-Onsite
  • #LI-DR1

Preferred Qualifications

  • Education: High School Diploma or GED equivalent required; undergraduate degree in logistics, supply chain, business, or a related field preferred.
  • Basic understanding of air freight and international shipping concepts preferred.

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