oracle
Export Coordinator - Air
Forward
Euless, USA
Full-time
Mid
Onsite
Discovered 2 weeks ago
Full Job Posting
Responsibilities
- Assist with coordinating air export shipments from booking through departure under established procedures.
- Prepare and process air export documentation, including air waybills, commercial invoices, and packing lists.
- Enter and maintain shipment data accurately in CargoWise and other systems.
- Track shipment milestones and update internal systems and customers with status information.
- Communicate with airlines, trucking providers, warehouses, and overseas agents to support shipment execution.
- Follow export compliance requirements, airline rules, and internal SOPs.
- Identify documentation discrepancies or shipment issues and escalate to senior team members for resolution.
- Support rate entry, charge validation, and billing accuracy as directed.
- Respond to customer inquiries related to shipment status and documentation.
- Maintain organized and accurate shipment records.
- Support team workflows during peak volumes or service disruptions.
- All other duties as assigned to meet evolving business needs.
Qualifications
- Education: High School Diploma or GED equivalent required; undergraduate degree in logistics, supply chain, business, or a related field preferred.
- Prior experience in logistics, transportation, or related operations roles.
- Basic understanding of air freight and international shipping concepts preferred.
- Experience with CargoWise or similar TMS/forwarding tools or demonstrated ability to learn systems quickly.
- Strong organizational and communication skills.
- Strong attention to detail and time‐management skills.
- Ability to follow defined procedures and meet deadlines.
- Demonstrated discretion and confidentiality in handling and protecting sensitive information.
- Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).
- Environment: Comfort commuting to/from and working in a 100% on‐site setting (listed in this posting), with travel for related meetings/events.
- #LI-Onsite
- #LI-DR1
Preferred Qualifications
- Education: High School Diploma or GED equivalent required; undergraduate degree in logistics, supply chain, business, or a related field preferred.
- Basic understanding of air freight and international shipping concepts preferred.
About Forward
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