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Expert Systems Engineer

Harris Computer
Three Rivers, USA
Full-time
Mid · 5–7 years experience
Remote
Discovered 3 weeks ago
databricksopentelemetrypower-bisql

Full Job Posting

Key Responsibilities

  • Manage, monitor, maintain, and support infrastructure and application environments.
  • Install, configure, upgrade, and troubleshoot hardware, software, operating systems, databases, and applications.
  • Partner with Operations on patches, updates, antivirus, maintenance, and system health.
  • Monitor system performance, conduct health checks, and support capacity planning and optimization.
  • Identify root causes of recurring issues and implement solutions to prevent reoccurrence.
  • Ensure technical deliverables meet quality standards and required peer/stakeholder reviews are completed.
  • Own assigned projects and tasks, communicate progress and risks, and proactively escalate scope or schedule concerns.
  • Serve as a primary technical resource in project meetings and drive technical initiatives to successful completion.
  • Work directly with clients and internal stakeholders, including presenting technical information to groups and executive-level audiences.
  • Standardize and automate processes and monitoring using scripting and automation technologies.
  • Follow change management procedures and maintain technical and system design documentation.
  • Document issues and resolutions and contribute to continuous process and technical improvement.

Required Qualifications

  • 5–7 years of relevant experience, including 2–3 years at a senior level or equivalent.
  • Strong experience with SQL Server, Power BI, and Databricks.
  • Experience supporting production infrastructure and troubleshooting complex technical issues.
  • Strong understanding of systems, databases, applications, monitoring, and performance management.
  • Excellent verbal and written communication skills with the ability to present technical information clearly to technical and non-technical audiences, including executives.
  • Comfortable working directly with clients and cross-functional teams.
  • Strong problem-solving, analytical, organizational, and decision-making skills.
  • Experience with scripting, automation, technical documentation, and change management.
  • Healthcare technology or hospital IT experience.
  • Development experience with.NET and REST APIs.
  • Experience with AppDynamics, LogicMonitor, or other monitoring/observability platforms.
  • Experience with OpenTelemetry.
  • Cloud infrastructure or modern data platform experience.
  • Relevant certifications such as GIAC, ITIL, or MCSE.
  • Working Arrangements
  • Standard work week or as defined by assignment requirements.
  • Primarily remote or office-based.
  • May require after-hours, on-call, and holiday support, particularly during month-, quarter-, and year-end periods. PTO may be limited during peak business periods.
  • Up to 20% travel may be required.
  • Physical Requirements
  • Regularly: Sitting, standing, walking, reaching, talking, hearing, vision, and keyboard use.
  • Occasionally: Climbing/balancing and stooping/kneeling/crawling.

Preferred Qualifications

  • Healthcare technology or hospital IT experience.
  • Development experience with.NET and REST APIs.
  • Experience with AppDynamics, LogicMonitor, or other monitoring/observability platforms.
  • Experience with OpenTelemetry.
  • Cloud infrastructure or modern data platform experience.
  • Relevant certifications such as GIAC, ITIL, or MCSE.
  • Working Arrangements
  • Standard work week or as defined by assignment requirements.
  • Primarily remote or office-based.
  • May require after-hours, on-call, and holiday support, particularly during month-, quarter-, and year-end periods. PTO may be limited during peak business periods.
  • Up to 20% travel may be required.
  • Physical Requirements
  • Regularly: Sitting, standing, walking, reaching, talking, hearing, vision, and keyboard use.
  • Occasionally: Climbing/balancing and stooping/kneeling/crawling.

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