Executive Support Engineer

Role Overview

Responsibilities

• Own all technology operations for Meta's most senior leadership end-to-end across in-office, travel, residential, events, and off-sites.
• Serve as the primary technical escalation point and trusted advisor for executive leadership and their teams.
• Lead complex infrastructure projects such as site build-outs, network architecture, and technology deployments as PM Tech Lead across 10+ cross-functional teams.
• Own and maintain legal hold technical compliance across all executive devices and systems in partnership with Legal.
• Architect and operate custom technical solutions such as email compliance systems, trusted sender infrastructure, and retention crawlers to zero-defect standards.
• Coordinate with Product Engineering to enable executive product testing and feedback pipelines.
• Deliver white-glove residential technology support across network, AV, devices, and security at multiple locations.
• Lead executive travel technology including high-security international deployments, advance logistics, and security briefings.
• Design and execute event staffing models for executive off-sites, board meetings, and company moments.
• Drive strategy and implementation of automation, AI-powered workflows, and tooling to scale executive support operations.
• Build operational redundancy by documenting workflows, training secondary coverage, and codifying institutional knowledge.
• Mentor and develop team members to expand team capability and enable parallel coverage.

Minimum Qualifications

• Bachelor's Degree or equivalent of 10+ years of IT/enterprise engineering experience.
• 5+ years of direct experience supporting C-suite or equivalent executive population.
• Proven track record leading complex, multi-stakeholder technical programs with VP-level visibility and organizational impact.
• Demonstrated knowledge of enterprise IT architecture, network infrastructure, security principles, and cloud/SaaS environments.
• Experience owning technical compliance processes such as legal holds, data retention, and eDiscovery.
• Demonstrated ability to serve as an integration point across 10+ cross-functional teams simultaneously.
• Program management expertise including timelines, vendor relationships, procurement, and multi-month delivery schedules.
• Experience with Google Workspace administration at an enterprise level (Gmail, Calendar, Drive, security controls).
• Demonstrated interpersonal skills with proven ability to build trusted relationships with executive-level stakeholders.
• History of defining and executing multi-year technical roadmaps and strategies.
• Experience assessing and mitigating security threats in high-sensitivity environments.
• Track record of exercising judgment and discretion when handling confidential information.

Preferred Qualifications

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact.
• Experience adhering to and implementing responsible, ethical AI practices such as risk assessment, bias mitigation, and quality reviews.
• Demonstrated ongoing AI skill development such as prompt/context engineering and agent orchestration.
• Proficiency in Python, PowerShell, or Bash for automation and tooling.
• Experience building AI-powered workflows or agents using LLMs, APIs, or automation platforms.
• Experience with MDM platforms and zero-touch deployment at scale.
• Expertise in video conferencing technologies and AV systems for executive environments.
• Experience with residential/home technology infrastructure including networking, AV, and smart systems.
• Experience with VR/AR/MR hardware, preferably Meta's product suite.
• Experience supporting high-security travel including advance teams, restricted environments, and threat assessment.
• Vendor management experience including scoping, procurement, and delivery oversight.
• Track record of building operational documentation and runbooks that enable team-wide execution.

Travel and On-Call

• Travel up to 25% to support leadership events, off-sites, and residences globally.
• Participate in a global on-call rotation with flexibility for evenings and weekends.

About Meta

Compensation Note

• Individual compensation is determined by skills, qualifications, experience, and location.
• Compensation details reflect base hourly rate, monthly rate, or annual salary only and do not include bonus, equity, or sales incentives if applicable.