Executive - Retail Sales
Role Overview
Retail sales role facilitating new-vehicle sales on behalf of the brand.
Supports customers through purchase and transaction steps while maintaining a professional customer experience.
Key Skills for This Role
Full Job Posting
Role overview
Retail sales role facilitating new-vehicle sales on behalf of the brand.
Supports customers through purchase and transaction steps while maintaining a professional customer experience.
Sales and customer relationships
- Facilitate new-vehicle sales and manage customer enquiries in the dealer management system with proactive follow-up.
- Support a seamless, timely customer transaction and explain the purchase process and requirements.
- Understand line-manager KPIs and support the profitability of each sale.
Administration and operations
- Follow documented sales processes and company and legal requirements; support vehicle display and presentation standards.
- Follow processes for cleared cash or finance funds before vehicle release and for trade-ins.
- Follow vehicle-registration guidelines applicable to each Emirate.
- Maintain timely enquiry records and follow-up commentary; safeguard monies and vehicle assets.
- Adhere to HSSE standards and deliver a professional customer experience.
About Al Ghurair
Al Ghurair is a diversified business group with operations across multiple sectors and a long-standing presence in the UAE.
Al Ghurair Mobility describes work across mobility solutions and a portfolio of vehicle brands and services.
Requirements
- Follow documented sales processes and comply with company and legal requirements.
- Understand the requirements and process for purchasing a new vehicle.
- Represent the business professionally and deliver a positive customer experience.
- Adhere to HSSE standards and security processes for money and vehicle assets.
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