Executive

The Executive will lead the CLM Domestic Diversified | Inbound department, shaping business strategy, managing key client accounts, and ensuring seamless delivery of contract lifecycle management services. This role requires close collaboration with cross‐functional teams, data‐driven decision making, and a focus on continuous improvement to meet revenue and service quality targets.

Qualifications

• Bachelor’s degree in Business Administration, Law, or related field; MBA preferred.
• 5+ years of experience in contract lifecycle management or related inbound services.
• Proven leadership experience managing cross‐functional teams.
• Strong analytical skills with ability to interpret complex data sets.
• Excellent communication and negotiation abilities.
• Demonstrated track record of achieving revenue and client satisfaction targets.
• Knowledge of domestic regulatory requirements affecting CLM.
• Proficiency with CLM software platforms and CRM tools.
• Strategic thinker with a results‐oriented mindset.
• Ability to thrive in a fast‐paced, dynamic environment.

Responsibilities

• Develop and execute the department's strategic plan aligned with corporate goals.
• Manage and grow relationships with domestic inbound clients, ensuring high satisfaction.
• Oversee day‐to‐day operations, including workflow optimization and resource allocation.
• Coordinate with sales, legal, and product teams to deliver integrated CLM solutions.
• Monitor key performance indicators and prepare regular performance reports.
• Identify market trends and propose new service offerings to expand the portfolio.
• Lead and mentor a team of analysts and coordinators, fostering professional development.
• Ensure compliance with regulatory standards and internal policies.
• Drive process improvement initiatives using data analytics and best practices.
• Represent Digitide Solutions at industry events and client meetings.