Executive Openings & Transitions EMEA

Position summary

Key responsibilities

• Lead hotel opening projects from planning through stabilization, with clear governance, ownership, and escalation management.
• Maintain opening plans, critical-path timelines, milestones, risks, dependencies, and deliverables.
• Coordinate owners, hotel leadership, regional teams, and brand functions on decisions, actions, and launch priorities.
• Track departmental readiness against pre-opening milestones; support onboarding, training, system adoption, and operating rhythms.
• Align openings with brand standards, regional strategies, owner expectations, and commercial priorities.
• Monitor guest experience, operational stabilization, commercial ramp-up, and brand readiness after opening.
• Coach hotel leaders, resolve issues, and provide operational support during stabilization.
• Capture lessons learned and develop repeatable process improvements; contribute to regional KPIs including Hilton Honors enrollments and Stay Experience Score.
• Maintain support materials, knowledge articles, tools, and processes to improve adoption, efficiency, scale, and quality.

Essential qualifications and experience

• Bachelor’s degree in Hospitality, Business, or a related field, or equivalent professional experience.
• At least five years of hotel operations experience; pre-opening or transitional environment exposure is ideal.
• Strong understanding of Hilton brand standards, hotel operating disciplines, and systems.
• Excellent communication, organization, stakeholder management, problem-solving, and influencing skills.
• Ability and willingness to travel across EMEA for hotel openings and stakeholder engagement.
• English is required; additional EMEA languages are advantageous.

Preferred qualifications

• Project management certification or equivalent experience managing complex cross-functional delivery plans is preferred.
• Experience across managed and franchised hotel operating models is preferred.

Benefits

• Benefits include discounted hotel travel, paid parental leave for eligible team members, crisis concierge support, and mental health resources; availability varies by location and plan terms.