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Executive - FTL, Operations

Vikram Solar
IND
Full-time
Mid · 5–10 years experience
Onsite
Discovered 2 weeks ago

Full Job Posting

Key Responsibilities

  • Operations Management
  • Plan, coordinate, and monitor FTL shipments from origin to destination.
  • Ensure timely placement and movement of vehicles as per customer requirements.
  • Track shipments and proactively resolve delays or disruptions.
  • Maintain daily MIS reports and operational dashboards.
  • Vendor & Fleet Management
  • Identify, onboard, and manage transport vendors and fleet operators.
  • Negotiate freight rates and ensure cost efficiency.
  • Monitor vendor performance and compliance with SLAs.
  • Ensure vehicle availability based on demand forecasts.
  • Customer Coordination
  • Serve as a point of contact for clients regarding FTL shipments.
  • Understand customer requirements and provide logistics solutions.
  • Handle escalations and ensure timely issue resolution.
  • Maintain high service quality and customer satisfaction levels.
  • Documentation & Compliance
  • Ensure proper documentation (LR, POD, e-way bills, invoices, etc.).
  • Ensure compliance with transportation regulations, safety standards, and company policies.
  • Maintain accurate records of shipments and billing data.
  • Cost & Budget Control
  • Optimize routing and load planning to reduce transportation costs.
  • Monitor freight costs and identify cost-saving opportunities.
  • Ensure billing accuracy and timely invoicing.
  • Technology & Tracking
  • Work with TMS (Transport Management System) for operations tracking.
  • Use GPS and tracking tools for real-time shipment visibility.
  • Generate performance reports and analytics.
  • Team Coordination
  • Coordinate with warehouse teams, dispatch, and planning teams.
  • Guide and support junior team members (if in managerial role).
  • Key Skills & Competencies
  • Strong knowledge of FTL transportation and logistics operations
  • Vendor negotiation and management skills
  • Good communication and stakeholder management
  • Analytical and problem-solving ability
  • Familiarity with TMS, GPS tracking systems, and MS Excel
  • Ability to work in a fast-paced and dynamic environment

Qualifications

  • Graduate / Postgraduate in Logistics, Supply Chain, Business Administration, or related field
  • Certifications in Logistics/Supply Chain (preferred)
  • Executive: 2–5 years in logistics/FTL operations
  • Manager: 5–10 years in FTL / transportation operations
  • Key Performance Indicators (KPIs)
  • On-time vehicle placement and delivery
  • Freight cost optimization
  • Vendor performance metrics
  • Shipment tracking accuracy
  • Customer satisfaction levels
  • Reduction in transit delays and claims
  • Work Conditions
  • May require working in shifts or extended hours
  • On-call support for operational issues

Preferred Qualifications

  • Certifications in Logistics/Supply Chain (preferred)

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