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Executive-Event Sales

Marriott International
Baladiyat ad Dawhah, QAT
Full-time
Mid-Senior
Onsite
Discovered 6 days ago
Guest serviceSales techniques and upsellingReservation processingGuest call handlingMarriott Rewards processingSales and Marketing administration

Full Job Posting

Position details

Event Sales Executive role at The St. Regis Residence, Marsa Arabia Island, Doha, Qatar.

Full-time, non-management position; not remote.

Responsibilities

  • Contact appropriate departments to resolve guest calls, requests, and problems.
  • Use sales techniques, including upselling, to maximize revenue while maintaining guest loyalty.
  • Determine and provide guest complimentary gifts or rewards as appropriate; process Marriott Rewards redemptions and enter rewards information during reservations.
  • Promote brand awareness internally and externally.
  • Process reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Answer, record, and process guest calls, requests, questions, and concerns.
  • Perform Sales & Marketing office duties, including filing, emailing, typing, and faxing.
  • Assist with employee training and motivation; monitor performance against quality standards.
  • Follow company policies, maintain professional appearance and confidentiality, protect company assets, and provide courteous guest service.
  • Communicate professionally, prepare and review documents accurately, build positive working relationships, and support team goals.
  • May move or handle objects weighing up to 10 pounds without assistance and perform other duties as requested.

Preferred qualifications

  • High school diploma or G.E.D. equivalent preferred.
  • At least two years of related work experience preferred.
  • No supervisory experience listed; no license or certification listed.

About St. Regis

St. Regis describes its luxury hotel and resort brand as focused on personalized guest service and invites candidates to explore opportunities with Marriott International.

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