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Executive

exl Service.com (India) Private Limited
IND
Full-time
Entry · 0–2 years experience
Hybrid
Discovered 5 days ago

Full Job Posting

Qualifications

  • Higher Education Diploma with 0 - 2 years of relevant experience

Responsibilities

  • Primarily responsible for processing transactions as per the SLAs outlined by the client Ensure that all the transactions are processed as per defined and documented desktop procedures Ensure that the assigned targets in accordance with SLA are met Ensure that the quality of the transactions is compliant with predefined parameters Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures.
  • Good Knowledge of GDS (Amadeus, Sabre & Galileo)
  • Primarily responsible for processing transactions as per the SLAs outlined by the client
  • Ensure that all the transactions are processed as per defined and documented desktop procedures
  • Ensure that the assigned targets in accordance with SLA are met
  • Ensure that the quality of the transactions is compliant with predefined parameters
  • Expected to work within strict deadlines, meet and continuously strive to exceed expectations for all process metrics and customer satisfaction measures.

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