Executive Assistant / Sales & Administration

Role overview

Responsibilities

• Provide executive, administrative, and operational support and help run the academy day to day.
• Respond to WhatsApp, telephone, and email enquiries; follow up leads and trial students; convert leads into registrations.
• Support student registrations, renewals, and enquiries; promote and sell classes, packages, lessons, events, and products.
• Maintain customer, registration, payment, and communication records; coordinate with staff, suppliers, partner schools, and external contacts.
• Support recruitment, onboarding, and employee administration; help organise examinations, competitions, performances, events, and the Annual Concert.
• Manage petty cash, receipts, and basic expense records; prepare documents, reports, and trackers; assist with projects and operational tasks.

Candidate requirements

• At least 2 years’ experience in administration, sales, customer service, secretarial work, or a similar role.
• Sales and customer service experience is essential.
• Excellent written and spoken English; strong organisation, time management, communication, attention to detail, and accuracy.
• Proficiency in Microsoft Outlook, Word, Excel, and PowerPoint; willingness to learn CRM and business management systems.
• Proactive, reliable, able to work independently with minimal supervision, and able to manage priorities in a fast-paced environment.

Working arrangement

• Full-time position with flexible working arrangements; work may be from home, the academy, or other locations depending on business needs.
• Some flexibility outside standard office hours is required for events and operational requirements.
• Work location is listed as in person.

About British Dance Academy

Pay

• AED 2,500–3,500 per month.

Application

• Submit a current CV through Indeed; only shortlisted applicants will be contacted.