Executive Assistant

About the Role

Key Responsibilities

• Business Development Support: Build relationships with clients and client EAs, proactively advance business goals, lead administrative support for RFPs/tender responses, maintain CRM databases, track sales activity, identify clients for follow-up, execute follow-up calls, assist with customized mailings, and prepare documents using Oliver Wyman formatting.
• Calendaring and Scheduling: Maintain Partner diaries, schedule internal and external meetings, communicate with clients and staff, identify opportunities for additional meetings, and assist with complex project scheduling.
• Travel Coordination: Arrange travel and accommodation, including cars and rail tickets, coordinate business visas/work permits with mobility and HC, understand Partner travel preferences, and group client meetings for efficient travel.
• Daily Administration: Manage documents and project deliverables, notify staffing and Practice EAs of extensions/re-negotiations, manage confidential client information, and act as the central point of contact for Partner administrative needs.
• Financial Reporting: Prepare monthly timesheets and expense reports for assigned Partners, and request Purchase Orders (POs) as needed.
• Team Support: Provide coverage for absent EAs, offer short-term coverage during EA transitions or for new joiners, train new EAs, and participate in team meetings and projects to improve EA team performance.

Qualifications and Experience

• At least three years of experience in a similar Executive Assistant role.
• Experience in financial services, management consultancy, and/or a professional services environment is preferred.
• Required Skills and Attributes
• Positive, proactive, and collaborative approach.
• Highly organized, detail-oriented, and capable of working both independently and within a team.
• Professional, tactful, and effective in engaging with colleagues at all levels.
• Problem-solver with strong service focus, dedicated to meeting expectations.
• Excellent communication and negotiation skills for a multicultural environment.
• Maturity, poise, judgment, and ability to maintain confidentiality.
• Strategic thinking and ability to contribute to departmental model development.
• Ability to manage heavy work volume, meet deadlines, and produce timely results in a fast-paced environment.
• Self-starter with strong initiative and confidence, capable of working with minimal guidance.
• Flexible, hard-working, cost-conscious, and results-driven.
• Committed to the company and contributing to Oliver Wyman's culture.