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Executive Assistant Manager - Rooms

The Hongkong and Shanghai Hotels | Owner and Operator of Luxury Hotels and Properties
Beverly, USA
Manager · 8+ years experience
Discovered 4 weeks ago

Full Job Posting

This is not a traditional operations role—it is an opportunity to lead the Rooms Division by bringing the hotel to life each day, inspiring exceptional performance and creating experiences that feel genuinely personal.

As a member of the Executive Committee, you will shape the culture, elevate service, solve what matters, and help the hotel move confidently toward what’s possible tomorrow.

  • Join of the world’s most recognized global luxury hospitality brands
  • Be a part of a truly iconic Beverly Hills property with the opportunity to shape the next chapter.
  • Lead the Rooms Division at the highest level, inspiring exceptional service, developing talent, and shaping the guest experience at one of Beverly Hills’ most iconic hotels.

Key Accountabilities

  • Lead the day-to-day hotel operation, partnering with department leaders to deliver exceptional guest experiences, strong business results, and consistent luxury standards.
  • Inspire and develop leaders through coaching, collaboration, accountability, and a commitment to professional and personal growth.
  • Solve problems and drive continuous improvement, removing obstacles, challenging the status quo, and identifying smarter ways to operate.
  • Identify and execute opportunities to grow revenue, improve efficiency, and enhance the guest experience through sound commercial and operational decisions.
  • Lead with purpose and accountability, building strong cross-functional relationships while maintaining the highest standards of quality, safety, compliance, and service. General Requirements
  • 8+ years of progressive leadership experience in luxury hotel operations, with a demonstrated ability to lead complex, multi-department teams.
  • Exceptional leadership and communication skills, with the ability to inspire, coach, and develop leaders at all levels.
  • Strong relationship-building and collaboration skills, with a track record of fostering accountability, teamwork, and service excellence.
  • Strong business acumen, including experience with budgeting, financial analysis, operational planning, and performance management.
  • Data-informed and strategic decision-maker who can translate business insights into meaningful operational improvements and results. Competitive Benefits Including:
  • 100% company-paid medical, dental and vision coverage
  • Paid time off
  • Complimentary employee meals
  • Complimentary parking (onsite)
  • Complimentary bicycle parking (onsite)
  • Complimentary uniform laundering
  • Discounted and complimentary room nights at The Peninsula Hotels
  • 50% restaurant discount
  • Retirement plan with 4% company match If this opportunity sounds like you, we would be delighted to hear from you. Please submit your resume for consideration. The Peninsula Beverly Hills is an Equal Opportunity Employer. Candidates must be legally authorized to work in the United States.

Salary

Range: $170-180k plus Executive Committee Bonus and Benefits

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