Executive Assistant

Overview

About The Job

• Based at the Mandarin Oriental Downtown, Dubai within the Executive Office in Dubai, the Executive Assistant is responsible to provide high-level administrative and operational support to the General Manager and Executive Office, ensuring efficient coordination, effective communication, and seamless day-to-day operations in line with luxury hospitality standards. Executive Assistant reports to the General Manager.
• As an
• Executive Assistant, you will be responsible for the following duties:
• Adhere strictly to all company policies, legal requirements, ethical standards, and operational guidelines while maintaining professionalism and integrity.
• Protect confidential information and ensure responsible use of systems, technology, and resources at all times.
• Promote a positive, inclusive, and high-performing workplace culture aligned with People & Culture strategies.
• Provide high-level administrative support to the General Manager, including managing schedules, communications, reports, and executive office coordination.
• Ensure efficient day-to-day operations of the Executive Office, acting as a key liaison for internal and external stakeholders and supporting leadership activities.
• Coordinate meetings, VIP engagements, and guest interactions with discretion and excellence, while supporting cross-functional collaboration and business initiatives.
• As An Executive Assistant, We Expect From You
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field, with at least 4 years’ experience in a similar role within luxury or high-end environments.
• Proven track record of supporting senior executives or General Manager-level leadership, ideally within the UAE or GCC region.
• Strong knowledge of luxury service standards and hotel operations, with the ability to thrive in a fast-paced, demanding environment.
• Excellent organizational, prioritization, and multitasking abilities, with flexibility to adapt working hours as needed.
• Outstanding communication and interpersonal skills, with fluency in English (Arabic or additional languages considered advantageous) and high cultural sensitivity.
• Advanced Microsoft Office proficiency, strong attention to detail, problem-solving skills, and the ability to work independently while collaborating effectively with senior stakeholders.
• Our commitment to you
• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.
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