Executive Assistant

GoodPlan is hiring a full-time Executive Assistant to support the CEO, and the firm's operations and business development. This role is a front-row-seat to scaling a start-up.

Employment Type : Full-Time

Reports To : CEO

GoodPlan is a social impact consulting firm partnering with nonprofits, foundations, philanthropists, and social enterprises addressing complex social challenges. We apply rigorous strategic thinking and disciplined execution to help mission-driven organizations operate with clarity, focus, and long-term sustainability.

We work directly with CEOs and senior teams to clarify strategic priorities, define tradeoffs, align capital and talent, and strengthen operating models. We bring deep experience across the social impact sector paired with disciplined business judgment — grounding mission-driven ambition in sound strategy, institutional reality and financial capacity.

We focus on outcomes for our clients — strengthening education systems, expanding access to affordable housing, advancing immigrant opportunity, and creating durable workforce pathways. Our work aligns strategy with execution, ensuring social impact organizations operate with focus, financial discipline, and the institutional capacity required to deliver sustained, measurable impact.

GoodPlan is a growing firm, and this role sits at the center of it. You'll work side by side with the founder/CEO, see every part of the business, and help build the systems, processes, and rhythms that let a small team scale well.

This role supports the CEO in building and executing repeatable business processes and systems. The CEO will make "it" up, and this role will make "it" real and make "it" repeat.

Making "it" real means taking an idea and building the workflow, template, checklist, or automation. Making "it" repeat means running it reliably every week, every month, and every engagement, without being reminded. We want someone who is excited by both of these things – and cares equally about the process on its fifth and on its hundredth run.

Entrepreneurial Culture. You won't sit on the sidelines. You'll work side by side with GoodPlan's founder, see the whole business, and have real ownership over the processes that guide how the firm runs.

Professional Growth. You'll have the opportunity to stretch and grow as an operator and process manager, with real support and investment in your development.

Work That Matters. Our clients are moving the needle and having lasting impact on communities and causes you care about. The systems you build make that work possible.

Trust and Flexibility. We are a small team that operates remotely with autonomy and high standards. We work closely, communicate clearly, and treat each other with respect, empathy, and professionalism.

Excited to build. You want to be at the center of scaling a business, and you enjoy turning a rough idea into a system that works.

Committed for the long haul. You want to build something and stay to run it. A well-kept system is its own reward.

Entrepreneurial. You see what needs doing and do it, and you're comfortable starting without a playbook and building one as you go.

Flexible. A pipeline question, a calendar conflict, a vendor renewal, and a family logistics item can land in the same hour. You triage well and keep your footing.

Exceptionally reliable. Follow-ups are handled. Details are tracked. Nothing falls through the cracks.

Comfortable with numbers. You'll send invoices and run financial reports. We'll teach you how, but you should feel at ease with executing tasks related to finances.

Technically fluent. You learn new tools quickly, configure them properly, and look for ways to automate what repeats.

Discreet. You handle confidential business, financial, and family information with judgment and care.

Motivated by impact. You care about expanding opportunity and strengthening the institutions that serve society.

Manage the CEO's calendar, including scheduling, conflict resolution, and protected time for focus and family

Triage the inbox daily, drafting replies and making sure no client, prospect, or partner communication goes unanswered

Prepare briefing materials ahead of meetings, and capture and route commitments afterward

Book travel and build itineraries for client, conference, and personal trips

Coordinate family calendars, appointments, and school and activity logistics

Handle personal administrative tasks such as renewals, forms, insurance and benefits claims, and personal research and planning

The CEO is always working on a range of projects to build the firm, and they change. Recent examples include launching new services, setting up the company 401(k) plan, running cash flow analysis, and negotiating contracts. You'll help project manage the CEO through an ever-changing list of internal projects..

Keep a running list of the CEO's active projects, with next steps and deadlines, and drive each one forward

Break projects into tasks, track them in Asana, and follow up until they're done

Do the legwork: research options, gather information, compare providers, and bring back a clear recommendation

Gather financial data for the CEO to run the analysis.

Keep contracts and negotiations organized through to signature

Surface what's stalled, what's due, and what needs a decision

Coordinate and follow up with other teammates on delegated items

Administer the firm's technology stack across Google Workspace, Asana, HubSpot, Harvest, and Gusto, including accounts, permissions, security hygiene, and offboarding

Send invoices on schedule, track time entry in Harvest, process expenses, and prepare regular financial reports for the CEO, working with bookkeeping

Track client and vendor contracts, including SOWs, renewal dates, and executed copies

Run payroll and HR administration in Gusto, including benefits and tax notices

Serve as the day-to-day liaison with the firm's attorney and other outside advisors

Support the administrative aspects of GoodPlan’s recruitment and hiring processes

Manage onboarding workflow for new team members, from accounts and equipment to first-90-day checklists,

Manage vendors, subscriptions, and renewals

Document how the firm operates through SOPs and checklists, and keep them current as the firm grows

Maintain HubSpot as the system of record, with a clear next action and date on every prospect and opportunity

Manage HubSpot tasks and reminders, and run the follow-up with prospects so nothing goes stale

Prepare pipeline reports and materials for a recurring pipeline review with the CEO

Draft prospect meeting recaps and follow-up correspondence for review and sending

Research prospects ahead of introductory meetings, and coordinate proposal and SOW logistics

Create agendas and updates for business development meetings with team members and prospective clients

5+ years of experience in executive support, business operations, or a comparable role

Experience in a startup, small business, or founder-led environment (a plus)

Comfort with financials. You'll send invoices and prepare reports for the CEO, who will teach you our approach

A track record of building or improving processes and then running them consistently over time

Fluency in Google Workspace and Asana, along with HubSpot or a comparable CRM, and comfort administering software

Skill in using AI tools to organize work and automate repeatable tasks

Experience with payroll or HR platforms such as Gusto (a plus)

Exceptional organization, attention to detail, and the ability to drive timelines

Strong written communication and the judgment to draft on behalf of a CEO

Demonstrated discretion with confidential business, financial, and family information

Comfort in an entrepreneurial, fast-paced, fully remote environment

Bachelor's degree preferred

Central or Eastern time zone required

A front-row seat to building and scaling a firm, with direct access to the founder/CEO

Salary of $65,000 - $75,000, plus benefits including health, dental, vision, retirement contributions, and paid time off

A structured 90-day onboarding, with a weekly one-on-one with the CEO, so you know what success looks like at each stage:

Days 1–30 , learn how GoodPlan works. Set up your tools, take over the CEO's calendar and inbox, and handle invoicing and HubSpot follow-up alongside the CEO.

Days 31–60 , own the recurring work. Run the weekly rhythms (calendar, inbox, invoices, pipeline follow-up) and start project managing the CEO's active projects.

Days 61–90 , build and improve. Document the processes you run, propose your first system improvement, and hold a 90-day review with the CEO.

Ongoing investment in your professional development

Flexible, remote work arrangements grounded in trust and clear expectations