Executive - AML Alert Remediation Agent

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What’s in it for YOU

SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees

Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees

Dynamic, Inclusive and Diverse team culture

Gender Neutral Policy

Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits

Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

The role is responsible for conducting AML Watchlist Screening and Transaction Monitoring Alert Remediation and effective identification of transaction frauds as well as money laundering instances.

Role Accountability

Investigate and assess alerts for potential money laundering risk, ensuring efficient identification and monitoring of suspicious transactions

Resolve system generated alerts as per TAT with complete process understanding. 100% coverage of monitoring of all suspicious transactions

Follow Standard operating procedure for wing to wing closure of an alert including Alert Review, Updation of Comments, Alert Allocation, resolve an alert, Report updation in watchlist screening process

Prepare preliminary report for high value refund cases by accessing core banking systems as necessary and share with AML lead for actioning

Closely monitor suspicious transaction trends, customer behavior patterns and process/platform gaps to identify improvement areas and highlight the same to TL

Participate in implementation of digitization/process enhancement initiatives by performing UAT and sign off

Participate in periodic DR drills and conduct validation checks as necessary to ensure compliance

Measures of Success

Timely closure of daily alerts

Timely and accurate regulatory report preparation

QA scores above agreed internal thresholds

Timely and accurate MIS/business dashboard preparation

Process adherence as per MOU

Technical Skills / Experience / Certifications

Knowledge of AML processes & tools (World check/SAS/Actimize/Livingston etc.)

Knowledge of interpreting Dow Jones watchlist & news from an AML standpoint

IIBF/CAMI Certification preferred

Competencies critical to the role

Analytical Ability

Detail Orientation

Decisiveness

Process Orientation

Market Awareness

Qualification

Graduation in any discipline

Preferred Industry

FSI / Any