greenhouse
Events Operations & Engagement Manager
Advertising Specialty Institute
Trevose, USA
Manager · 3–5 years experience
Onsite
Discovered 2 days ago
CommunicationSalesforce
Key Skills for This Role
CommunicationSalesforce
Full Job Posting
Responsibilities:
- Manage post-registration attendee communications for Hosted Buyer Events (HBEs), including print and digital materials, event portals, online directories, and email communications.
- Review attendee-facing platforms and materials to ensure information is accurate, complete, consistent, and delivered according to established standards and timelines.
- Develop and maintain event communication schedules, collaborating with marketing, sales, and other internal teams to coordinate updates across channels.
- Partner with the operations team to plan and execute seamless onsite event operations at Hosted Buyer Events and ASI Shows.
- Represent ASI at industry events, providing proactive attendee support and fostering positive experiences and professional relationships.
- Develop creative concepts, themes, and ASI-branded experiences that align with the company's brand identity and business objectives.
- Plan and execute networking opportunities and interactive activities, including icebreakers, discussion groups, and collaborative experiences.
- Coordinate with vendors and service providers to ensure timely procurement of event materials, services, and other operational needs.
- Leverage digital platforms to engage participants before, during, and after events, enhancing communication and attendee engagement.
- Analyze post-event surveys, attendee feedback, and performance data to evaluate success and identify opportunities to improve future events, brand awareness, and engagement.
- Monitor industry trends and competitor activities to identify opportunities for event innovation, strengthen ASI's market presence, and enhance the overall attendee experience.
Qualifications:
- 3-5 years of experience managing corporate events, trade shows, conferences, or similar programs.
- Strong project management and organizational skills, with the ability to manage multiple events and deadlines.
- Excellent written and verbal communication skills and the ability to build relationships with attendees, vendors, and internal teams.
- Familiarity with event management platforms such as Eventbrite or Cvent and CRM systems such as Salesforce or HubSpot.
- Experience analyzing event feedback and performance data to inform future planning and improvements.
- Creative, detail-oriented, and collaborative, with a focus on delivering engaging attendee experiences.
- Ability and willingness to travel to and provide onsite support at ASI Shows, Hosted Buyer Events, and other industry events as needed.
- Bachelor’s degree in marketing, communications, event management, or a related field preferred.
- ASI offers full-time employees a comprehensive benefits package including:
- Medical, Dental, and Vision coverage, available on day one of employment.
- Paid maternity and paternity/bonding leave (12 weeks paid for birthing/primary parent and 4 weeks paid for secondary parent) and a parent support group.
- 12 weeks of paid daycare for new parents (14 weeks at our onsite daycare center, Lots of Love).
- Free Health and Wellness programs.
- Free 24/7 access to Magellan Employee Assistance Program and Teladoc.
- Day one 401(k) with company match.
- Paid holidays, floating days, and paid time off (PTO).
- Office amenities with onsite café, Starbucks, 24/7 free gym access and classes, onsite daycare, EV charging stations, creative spaces such as our community garden club, music room, art room, and relaxation space.
- Take this opportunity to join our successful team! Apply today! EOE m/f/d/v. ASI is an equal opportunity employer, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Diversity makes us better. Check out ASI’s Diversity and Inclusion Blog Posts.
- Visit our company career web site at www.asicareers.com.
Preferred Qualifications
- Bachelor’s degree in marketing, communications, event management, or a related field preferred.
About Advertising Specialty Institute
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