Events Coordinator

Imperial is a world Top 10 university with an international reputation for excellence in teaching and research. The Hospitality Department of the Property Division are responsible for operating various cafes, restaurants, bars, events and guest accommodation located across all their Campuses to provide affordable and high-quality food and services for the Imperial community and external clients. They create a valuable resource for Imperial, which in turn supports our academic community of world leaders in the provision of Engineering, Medicine, Natural Sciences, Business Management, Research and Teaching.

Are you friendly, confident, and outgoing with plenty of enthusiasm and a can-do attitude? Are you a highly organized individual? If so, we have an excellent opportunity for an Events Coordinator to join the Events Sales Team.

You will be required to ensure that the events coordination is in accordance with health/hygiene legislation and departmental/Imperial policies. You will be responsible for coordinating internal and external events and assist event organisers with the planning of their events, entering all event details on to the booking system and keeping all relevant departments informed.

You will proactively engage, and provide support and guidance with the internal community, and external clients and further strengthen the events services that are provided to students, staff, and visitors.

You will be responsible for coordinating the delivery of high-quality events in line with Imperial’s vision and values. You will coordinate the event at all stages, from direct enquiry through to execution, within agreed service standards and with liaison with the Assistant Events Sales Managers.

You will be responsible for meeting new and existing clients to maintain a positive working relationship and secure new business. You will ensure accurate data entry and recording of booking information and quotes with the ability to effectively communicate requirements to all contributing Teams. You will ensure the clients requirements are delivered to the highest possible standard and that all contractual obligations are met.

Educated to at least A level standard or equivalent qualification/experience in a similar role

Previous experience in managing events

Experience of prioritising tasks and of managing busy workloads to ensure that deadlines are met

Previous experience of working in a team

Responsible attitude towards health & safety at work

Committed to delivering first class customer service

Be highly organised with an eye for detail and accuracy

Excellent standard of written and spoken English and numeracy

Be computer literate, (e.g. Microsoft Word, Excel, Outlook) and experience of a computerised diary/booking system (ideally Kx) required

Have excellent interpersonal and communication skills

Tact and diplomacy to deal with people in all circumstances in professional manner

Excellent organisational and time management skills, to deliver an efficient and effective service

Be flexible and able to work longer hours at business-critical times and across all Imperial campuses which may include evenings and weekends, as and when required

The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.

Benefit from a sector-leading salary and remuneration package (including 43 days’ annual and mandatory leave and generous pension schemes).

Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.

Interest-free season ticket loan schemes for travel.

Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing .

Please note that this role is on-site only.

If you require any further details on the role please contact:

Marija Jevtovic, Events Sales Manager by email – [email protected] or Charlotte Clark, Events Sales Manager by email – [email protected]