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Event Operations Coordinator

Florida Institute of Technology
Melbourne, AUS
Full-time
Junior · 1–2 years experience
Discovered 2 weeks ago

Full Job Posting

Responsibilities

  • Include:
  • Coordinate logistical support for events with internal service providers and external vendors.
  • Assist with populating contract templates with pertinent information for external clients and third-party vendors.
  • Provide on-site support during event setup, execution, and breakdown to ensure smooth operations. Troubleshoot on-site issues and escalate concerns to Event Managers when necessary.
  • Upon completion of events, confirm accurate billing information, generate invoices and distribute invoices to clients. Reconcile payments in EMS.
  • Evaluate and approve student organization and campus department reservation requests received via the Event Management System (EMS). Input requests and related event data into EMS.
  • Answer department phone calls and emails received to alias email addresses. Answer routine questions and escalate calls as needed, and route to the appropriate staff member.
  • Assist with creating room diagrams in Social Tables for various campus venues. Oversee student setup staff with setups of event venues as necessary.

Requirements

  • Include:
  • Bachelor degree in Hospitality Management preferred
  • 1-2 years of related experience required
  • Valid driver’s license
  • Microsoft Office: Word, Excel, PowerPoint, Publisher, Outlook
  • Experience in event scheduling, room reservations, event management, and supervision
  • Excellent organizational and follow-up skills
  • Strong oral, written, and interpersonal skills
  • Ability to establish and maintain good rapport with clients, staff, and collaborate with other departments
  • Knowledge of EMS and Social Tables (or related event management and room diagramming software) is a plus

Preferred Qualifications

  • Bachelor degree in Hospitality Management preferred
  • Knowledge of EMS and Social Tables (or related event management and room diagramming software) is a plus

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