ESIS Senior Claims Representative, WC

Education and Experience

• The ideal candidate is a collaborative, analytical, and customer-focused claims professional with strong technical knowledge of workers’ compensation claims and the ability to manage complex files independently.
• Four-year college degree and/or equivalent work experience; advanced degrees such as an MBA are a plus.
• High level of technical claims knowledge and competence in workers’ compensation claims, demonstrated through claims handling experience at ESIS or a similar organization, preferably 5+ years.
• Strong knowledge of workers’ compensation products, services, coverages, and applicable legal principles.
• Knowledge of WC cost containment programs and strong account management skills.
• Insurance designations such as AIC, ARM, AICPCU, or similar credentials are preferred.
• Ability to plan, organize, and implement business and people management practices, supported by relevant education or equivalent practical experience.
• Strong communication and interpersonal skills with the ability to work effectively across all levels of the organization and with external partners.
• Understanding of team-building principles and how they support ongoing and planned activities.
• Ability to evaluate programs and procedures and recommend improvements.
• Ability to facilitate and lead groups effectively.
• Strong evaluative thinking skills, including the ability to gather and assess multiple sources of information before making decisions.
• Demonstrated professionalism, credibility, and commitment to organizational strategies and values.
• Creativity and self-motivation, with evidence of initiative in claim handling and related responsibilities.
• Ability to manage priorities and resources effectively in support of timely, high-quality service and long-term claims outcomes.
• An applicable resident or designated home state adjuster’s license is required for ESIS Field Claims Adjusters. Adjusters that do not fulfill the license requirements will not meet ESIS’s employment requirements for handling claims. ESIS supports independent self-study time and will allow up to 4 months to pass the adjuster licensing exam.
• The pay range for the role is $71,000 to $104,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.