Escrow Assistant/ Receptionist (In Office)

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Put your administrative, support, and interpersonal skills to work with a team that’s leading the industry in transforming residential real estate transactions. At First American, we value our culture and seek energetic, detail-oriented professionals who thrive on delivering exceptional customer experiences. Join the Homebuilder Services branch of First American where we believe our greatest asset is our people. We are looking to add an Escrow Assistant to our team. In this role, you’ll work in a dynamic, fast-paced environment, providing critical administrative and customer support to our Escrow team.

What You’ll Do:

Answering phones, greeting customers, assisting with administrative tasks

Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up

Communicate regularly with customers during the escrow process flow

Interpret various agreements as they relate to escrow closings

Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

What You’ll Bring:

Passion for helping customers while maintaining a professional and positive attitude

Excellent verbal and written communication with both our internal teams and external customers

Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn

Thrives in contributing to a team working together to deliver beyond customer expectations

Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies

High school diploma or equivalent

2+ years of escrow-related experience preferred

Pay Range: $18.46 - $24.63 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.