Escrow Assistant (in office)

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Enable you to apply your administrative, support and interpersonal skills to your team and our customer as we lead the industry in transforming how residential real estate transactions are completed. We value our culture and need energetic people that love the details while thriving in delivering exceptional customer experiences. Come join First American, where we recognize our true worth is our people. We are looking to add an Escrow Assistant to our growing team. In this role you will work in a dynamic, fast-paced setting supporting our Escrow team in a variety of ways including customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality. This is an in-office position located at 300 N. Broadway, Ste 3B, Green Bay, WI

What You’ll Do:

Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title

Communicate regularly with customers during the escrow process flow

Interpret various agreements as they relate to escrow closings

Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

What You’ll Bring:

Passion for helping customers while maintaining a professional and positive attitude

Excellent verbal and written communication with both our internal teams and external customers

Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn

Thrives in contributing to a team working together to deliver beyond customer expectations

Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies

High school diploma or equivalent

2+ years escrow-related experience preferred

Pay Range: $18.46 - $24.63 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.