ESC Electrician Scheduler

SpartanX is seeking a highly organized and proactive ESC Electrician Scheduler to coordinate field scheduling for our Electrical Service Center.

This role is responsible for managing electrician schedules and assignments across active markets, ensuring ESC work is assigned to the right technician based on location, availability, priority, and job requirements. You'll coordinate service calls, electrical corrections, inspection deficiencies, revisits, and other ESC field needs while keeping electricians productive and projects moving.

We're looking for someone who can manage a constantly changing schedule, communicate clearly with field teams and homeowners, and quickly adjust when priorities shift.

Build and manage daily and weekly schedules for ESC Electricians across assigned markets

Assign electrical work based on technician availability, location, qualifications, job requirements, and operational priority

Schedule service calls, electrical corrections, inspection deficiencies, revisits, troubleshooting appointments, and other ESC field work

Monitor electrician availability and field capacity to maximize productivity

Coordinate routing to reduce unnecessary drive time and improve scheduling efficiency

Adjust schedules throughout the day when jobs run long, appointments change, emergencies arise, or priorities shift

Ensure electricians have clear and accurate job information before dispatch

Track scheduled work through completion and identify jobs requiring additional visits or follow-up

Work closely with ESC leadership to prioritize open electrical work

Coordinate with Service, Inspections, Installation, Permitting, Construction Operations, and other departments when electrical work is required

Confirm projects are ready before scheduling electricians to avoid unnecessary or unsuccessful field visits

Coordinate electrical work required before or following inspections

Identify scheduling conflicts, capacity issues, and aging work orders before they impact project timelines

Escalate urgent electrical needs or operational concerns to ESC leadership

Support coverage planning when electricians are unavailable or additional manpower is required

Communicate with homeowners to schedule and confirm electrical appointments

Provide homeowners with scheduling updates when appointments change

Maintain clear communication with electricians regarding assignments, schedule changes, and priorities

Coordinate access requirements and other appointment details before technicians arrive

Maintain professional communication between homeowners, field teams, and internal departments

Maintain accurate schedules, appointment records, technician assignments, and project notes within company systems

Update job statuses and scheduling information in real time

Document cancellations, reschedules, unsuccessful visits, and required follow-up

Track outstanding ESC work and ensure incomplete jobs return to the schedule

Provide scheduling and workload updates to ESC leadership

Identify recurring scheduling issues and opportunities to improve field efficiency

Previous experience in scheduling, dispatching, field operations coordination, or a similar role

Strong organizational and time-management skills

Ability to manage multiple technicians, appointments, markets, and priorities simultaneously

Excellent written and verbal communication skills

Strong attention to detail and follow-through

Ability to make quick scheduling decisions as field conditions and priorities change

Strong problem-solving skills and ability to work independently

Comfortable communicating directly with field technicians and homeowners

Experience using scheduling, CRM, dispatch, or project-management systems

Ability to work effectively in a fast-paced, deadline-driven environment

A great electrician isn't much help if they're sitting in the wrong part of town while an urgent electrical issue is waiting somewhere else.

As our ESC Electrician Scheduler , you'll keep the field moving—making sure electricians know where they're going, homeowners know when they're coming, priorities stay prioritized, and unfinished work doesn't disappear into scheduling purgatory.

If you can manage a moving target, think ahead when building a schedule, and reorganize the day without losing your mind when everything changes at 9:17 AM, we want to hear from you.

SpartanX is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please visit www.eeoc.gov.

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