ERP Specialist (SAP)

Overview

• Provide day-to-day support for SAP modules (e.g., FI/CO, MM, SD, PP, HR) including incident resolution, root cause analysis, and corrective actions.
• Configure SAP master data, modules, workflows, authorization roles, and interfaces according to business requirements and best practices.
• Manage transport requests, system changes, and configuration documentation following established change control procedures.
• Participate in ERP implementation, upgrade, and enhancement projects: gather requirements, perform fit/gap analysis, design solutions, and support testing and deployment activities.
• Collaborate with Product Owners and business SMEs to translate process requirements into SAP configuration, custom development requests, or process workarounds.
• Support user acceptance testing (UAT), create test scripts, and validate business scenarios to ensure high quality releases.
• Coordinate with integration teams to maintain reliable interfaces between SAP and third-party systems, ensuring data consistency and timely processing.
• Perform data migrations and periodic data cleansing activities; develop and validate data extracts, transforms, and loads as required.
• Create and maintain operational and financial reports, queries, and dashboards to support business decision-making and regulatory requirements.
• Support SAP security administration including role design, segregation of duties analysis, and periodic access reviews to maintain compliance and least-privilege principles.
• Document solution designs, configuration settings, runbooks, and operational procedures to support knowledge transfer and audit readiness.
• Proactively identify opportunities to improve ERP processes, automation, and system performance; recommend and implement practical improvements.