ERP Program Manager

The

Program Leadership & End-to-End Delivery (30%)

• Own end-to-end delivery of ERP and complex enterprise transformation programs, with full accountability for scope, schedule, cost, quality, risks, and outcomes.
• Lead multiple concurrent projects and workstreams under a single transformation roadmap, ensuring integrated planning, dependency management, and critical path control.
• Drive delivery across the full lifecycle, from business case approval through design, build, test, cutover, hypercare, and transition to operations.
• Establish and enforce disciplined delivery standards, including RAID management, issue escalation, change control, and stage-gate governance.
• 2.

ERP & Enterprise Applications Leadership (20%)

• Lead ERP implementation, modernization, or re-platforming initiatives (e.g., Oracle, SAP, IFS, Microsoft Dynamics, Infor, Ramco, AMOS, or equivalent).
• Ensure end-to-end business process alignment across Finance, Supply Chain, Inventory, Maintenance, Production, Projects, HR, and related domains.
• Oversee enterprise integration strategy (APIs, middleware/iPaaS, data flows) in alignment with enterprise architecture standards.
• Coordinate with cybersecurity, infrastructure, and data teams to ensure secure, scalable, and compliant solutions.
• 3.

Stakeholder & Governance Management (15%)

• Manage executive stakeholders and steering committees, providing clear, concise reporting on progress, risks, decisions, and trade-offs.
• Align cross-functional leaders on priorities, scope boundaries, dependencies, and change impacts.
• Facilitate timely decision-making by framing options, impacts, and recommendations with clear accountability.
• 4.

Commercial, Vendor & Partner Management (15%)

• Lead system integrator and vendor governance, including selection support, contract oversight, SOW management, and performance monitoring.
• Manage third-party partners to ensure delivery quality, contractual compliance, and accountability.
• Own program financial control, including budget planning, forecasting, invoice validation, change requests, and scope-to-cost decisions.
• 5.

Risk, Compliance & Quality Assurance (10%)

• Own and maintain the program RAID register, ensuring proactive risk identification, mitigation, and escalation.
• Ensure testing strategies and execution (SIT, UAT, performance, security) meet agreed quality and readiness gates.
• Ensure compliance with internal controls, audit requirements, cybersecurity policies, data governance standards, and regulatory obligations.
• 6.

Organizational Change, Readiness & Adoption (5%)

• Partner with business change and HR leads to deliver training, communications, role readiness, and process redesign.
• Ensure operational readiness through cutover planning, runbooks, hypercare governance, and transition to steady-state operations.
• Track benefits realization and ensure outcomes are measurable and aligned with approved business cases.
• 7.

Team Leadership & Capability Building (5%)

• Lead, coach, and performance-manage program managers, project managers, workstream leads, and vendor teams.
• Build a high-performance delivery culture emphasizing accountability, transparency, and disciplined execution.