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ERP Functional Analyst

Progress Rail, A Caterpillar Company
England, GBR
Full-time
Onsite
Discovered 1 weeks ago
ERP system support and administrationERP troubleshooting and root-cause analysisBusiness requirements gatheringERP enhancements, upgrades, and testingFinance, purchasing, and inventory processesManufacturing and warehousing processes

Full Job Posting

Role overview

Experienced ERP Functional Analyst role supporting the ERP platform and improving business processes across international locations.

The position is based onsite in Sandiacre, NG10 5AN.

The role

  • Provide first-line ERP functional support to users across business functions and international sites.
  • Investigate issues, identify root causes, coordinate resolutions, and manage support tickets through completion.
  • Support Finance, Supply Chain, Manufacturing, and Warehousing business processes.
  • Gather user requirements and translate them into system improvements, change requests, and development specifications.
  • Support ERP enhancements, upgrades, testing, and implementation activities.
  • Maintain user documentation, process guides, and knowledge-base articles.
  • Collaborate with ERP specialists, developers, third-party partners, and stakeholders.
  • Identify process improvements, promote best practice, and provide customer-focused user support.

The candidate

  • Previous ERP system support and administration experience in manufacturing, engineering, distribution, or supply chain.
  • Strong understanding of Finance, Purchasing, Inventory, Manufacturing, or Warehousing processes.
  • Able to investigate and resolve ERP issues, gather requirements, and translate them into practical system improvements.
  • Strong communication and stakeholder-management skills across business levels.
  • Analytical, organized, proactive, able to manage priorities, and committed to continuous improvement.

Benefits

  • Competitive salary with an annual bonus, tailored training, and company-funded external qualifications where relevant.
  • Company pension with up to 7% employer contribution, life assurance, and an Employee Assistance Programme.
  • Discounted gym membership, fuel-card savings, employee recognition schemes, and 33 days' holiday pro rata, inclusive of public holidays.

About Progress Rail

Progress Rail, a Caterpillar company, provides rolling stock, rail infrastructure, technologies, equipment, and repair and support services for the global rail industry.

The company describes a global network and emphasizes safety, integrity, teamwork, excellence, and commitment.

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