ERP Analyst (Microsoft Dynamics 365) SCM

Overview

Key Responsibilities

• Requirements Gathering & Analysis: Collaborate with business departments to gather and analyze their financial, supply chain, and operational requirements. Conduct regular workshops to understand current processes and identify areas for improvement.
• Automation & Optimization: Proactively identify and propose opportunities for automation or customization to eliminate repetitive manual tasks from end-users. Design automation solutions for ensuring higher productivity and user satisfaction.
• Solution Design & Configuration: Design and configure D365 F&O solutions that align with business requirements, focusing on modules such as Sales, Project Management, Inventory, Material Planning (MRP), Procurement, and Production Planning – including workflow design, system configuration & parameterization.
• Functional Specifications: Design functional specifications documents for customizations and integrations.
• Process Improvement: Work on business process improvements by analyzing existing workflows and recommending optimizations using D365 F&O standard features.
• Implementation Lifecycle: Responsible for the implementation/deployment process, including data migration strategies, system integration, and deployment of the solution.
• Testing: Develop and execute test plans to validate that the solution meets all functional and performance requirements. Ensure the solution is thoroughly tested before going live.
• Training & Adoption: Create training materials, documentation, and user manuals. Conduct training sessions to educate users on how to effectively use D365 F&O and provide post-go-live support.
• Issue Resolution: Responsible for the identification and resolution of all issues discovered during the testing phase or post-deployment.
• Documentation: Responsible for the documentation of all requirements, configurations, customizations, processes, and user manuals related to the implementation.
• Reporting: Generate and maintain digital adoption reports that provide insights into f inancial performance, operational efficiency, and system usage.
• Communication: Communicate effectively with all business users and IT Lead, providing updates on project progress and addressing any concerns.
• ERP administration: Perform D365 F&O administrative tasks including user setup, security roles, batch jobs, and Data Management (import & export).
• Technology update: Stay up to date with the latest industry developments and product updates related to Dynamics 365 Finance and Operations.
• Master Data Management: Oversee and maintain master data integrity, including the creation, cleansing, and process improvement of key entities such as Item Masters, Customers, and Vendors.