Equipment Technician Supervisor

Equipment Technician Supervisor

NOW HIRING: Equipment Technician Supervisor

Shift: Varies, schedule may vary as needed for the success of business operations.

Compensation: $50,000-$55,000 per year

The Equipment Technician Supervisor will be responsible for the assignment and direct supervision of Equipment Technician employees in maintaining the cleanliness and disinfection of medical equipment. The supervisor will inspect equipment and working conditions to ensure compliance with disinfection and regulations.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

Must be able to perform all duties and assignments of the Equipment Technician

Coordinate and supervise the activities of employees in the Disinfect and Delivery program

Develop working schedule for Technicians

Coordinate Technicians activity

Redirect Technicians if urgency arises

Monitor hours worked, punctuality and attendance of Technicians

Support employment related responsibilities including onboarding, new hire training, coaching to meet Service Level Agreements, performance management, attendance management, upskill training, and escalation resolution

Be trained on cleaning advanced medical equipment for support of Technicians

Improve order response time

Answer phone and fulfil phone requests as needed

Ensure consistent communication among Technicians

Communicate with stakeholders

Perform spot checks throughout the shift

Escalate Clinical concerns to Manager

Reporting to customer as required

Ensure training of new employees in tasks, safety, policies, and procedures

Identify and escalate overtime needs

Ensure that services meet the needs of the site

Ensure personnel have the equipment and supplies necessary to perform their job

Issues supplies to equipment technicians as needed

Conduct regular quality, service, and safety inspections of assigned areas and report the results of the inspections with particular emphasis on needed repairs

Ensure specified contract services are provided by the contractor by inspecting the work performed

Advise the immediate supervisor when shortcomings or other deficiencies of work are noted

Report employee personnel and customer issues to supervisor

Report accidents and incidents to the supervisor immediately

Carry out management responsibilities in accordance with the organization's policies and applicable laws

Assign and direct work

Ensure each team member works in conformance with SBM and GE policies and procedures

Ensure operational excellence through training, coaching, disciplining, and encouragement of team members

Address complaints and resolve problems

Ensure employees are properly trained on tasks and safety requirements

Monitor employees for proper use of personal protective equipment, and supplies

Provide recommendations for corrective action on areas that need improvement

Review and maintain employee’s records such as attendance and metric data

The ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.

Correct at risk behavior then reports to the supervisor immediately

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.