Environmental Services Technology Coordinator

Qualifications:

• Minimum Qualifications
• Education
• Associate Degree in:
• Business Administration
• Information Technology
• Public Administration
• Environmental Sciences
• Geographic Information Systems
• Computer Information Systems
• or closely related field
• AND
• Two (2) years of experience administering software systems, providing employee training, or supporting operational technology.
• OR
• High School Diploma/GED
• Five (5) years of progressively responsible experience in technology administration, operations support, customer service software, Routeware (or comparable routing/work order software), or municipal operations.
• Knowledge, Skills and Abilities
• Thorough knowledge of:
• Routeware software
• Routing software
• Work order systems
• Customer account management
• Microsoft Office
• Database management
• Mobile technologies
• GIS concepts
• Reporting systems
• Customer service principles
• Ability to:
• Train employees
• Present technical information
• Analyze operational data
• Coordinate multiple projects
• Communicate effectively
• Resolve software issues
• Produce reports
• Work independently
• Maintain confidential information
• Preferred Qualifications
• Bachelor's Degree
• Five years of experience in:
• Environmental Services
• Solid Waste
• Public Works
• Fleet Services
• Municipal Operations
• Experience with:
• Routeware
• GIS
• Cartegraph
• Fleet telematics
• Power BI
• SQL reporting
• Asset Management Systems
• PHYSICAL REQUIREMENTS
• (Use the exact Physical Requirements language from the Parks & Recreation document.)
• This includes:
• Hearing/Speaking
• Vision
• Light Work
• Reaching
• Handling
• Fingering
• MENTAL REQUIREMENTS
• Reasoning
• Mathematics
• Language Ability
• (Reuse the City's standard language.)
• ENVIRONMENTAL CONDITIONS
• Office environment with frequent interaction with field operations.
• Occasional exposure to:
• Traffic
• Refuse collection activities
• Heavy equipment
• Weather
• Noise
• Dust
• MACHINERY / TOOLS
• Computer
• Tablets
• GPS
• Two-way radios
• Mobile phones
• Printers
• Copiers
• Fleet communication systems
• Surveillance cameras
• Our Commitments The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at-will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law.
• The City of High Point is committed to classifying and compensating its employees fairly for the work they do, weighing both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this “living document” as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended.
• The City of High Point is committed to providing a safe, comfortable working environment for all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a drug screening, in accordance with the City’s drug and alcohol policy and (b.) a background screening to determine whether there is any current, pending, or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. In lieu of or in addition to background screening, candidates selected for employment in a position that requires working with children in any capacity must be fingerprinted and undergo a criminal history record check conducted by the North Carolina State Bureau of Investigation. Certain positions are considered so critical to the health and safety of others that a candidate cannot be placed in any such position without passing a pre-placement physical exam. The City offers employment to successful candidates conditioned upon the City’s receipt of satisfactory results from all required screenings, checks, and exams, as applicable.