Enterprise Systems & Process Analyst
Role Overview
The Enterprise Systems & Process Analyst connects business teams and technical teams to improve processes and shape systems, data, and analytics solutions.
The role translates business needs into actionable requirements and guides solutions from concept through implementation.
Key Skills for This Role
Full Job Posting
About RW Thrive
RW Thrive is the parent organization of Realityworks, CreXo, and Realityworks AI, which work in experiential learning, creative robotics education, and AI solutions and education simulations.
The organization describes itself as employee-owned and collaborative, with mission-driven work supporting educators and learners.
The opportunity
The Enterprise Systems & Process Analyst connects business teams and technical teams to improve processes and shape systems, data, and analytics solutions.
The role translates business needs into actionable requirements and guides solutions from concept through implementation.
Work location and travel
- This is a fully remote, home-office position for candidates residing in Wisconsin, Minnesota, Texas, South Carolina, or North Carolina.
- Occasional travel is required, less than 10%.
Compensation
- Expected compensation is $75,000-$100,000 annually, with eligibility for a bonus program.
- Actual compensation depends on experience, qualifications, and geographic location.
Key responsibilities
- Lead stakeholder discovery and define business needs, priorities, assumptions, and desired outcomes.
- Document current-state processes and design future-state workflows, business rules, system interactions, and controls.
- Find efficiency opportunities through standardization, automation, consolidation, and eliminating duplicative work.
- Govern business metric definitions, calculations, data ownership, and reporting consistency.
- Align teams by resolving conflicting requirements, priorities, processes, data definitions, and reporting standards.
- Create implementation-ready requirements, process flows, acceptance criteria, and validation standards.
- Evaluate proposed solutions with stakeholders and technical teams, resolving gaps and maintaining alignment with business objectives.
- Own requirements and guide technical resources throughout implementation.
- Prioritize enterprise systems, process improvement, data, and analytics work based on value, urgency, dependencies, effort, and risk.
- Coordinate delivery, user acceptance testing, and validation for enterprise platforms including ERP, CRM, analytics, NetSuite, and Microsoft Dynamics 365.
What you'll bring
- Bachelor's degree in business, information systems, operations, or a related field, or equivalent education and directly related experience.
- At least five years of relevant experience in business systems analysis, enterprise applications, ERP or CRM implementation, functional systems consulting, or related transformation work.
- Demonstrated experience leading discovery and translating needs into process maps, business rules, data and integration requirements, functional specifications, and measurable acceptance criteria.
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