Enterprise Engineer Associate

JOB DETAILS Department: IS&T Enterprise Applications FTE: 1.0 (80 hours per pay period) Shift(s): Days Location: Hybrid (primarily remote but seeking local candidate for on-site system upgrades)

Purpose of this position: Under close supervision, provide support for HCMC applications throughout the systems life cycle and serve as a liaison with operational owners / customers. Actively engage in ongoing skills development.

RESPONSIBILITIES

Participate in the management of complete lifecycle for small/medium supported applications including Implementations, maintenance, upgrades, and retirements

Find and analyze various error logs (Windows/App/IIS/Firewall/etc.)

Understand basic security best practice activities including firewall rules on servers/workstations, password and credential management, TLS, and SSL

Evaluate and modify configuration components (.ini/xml files)

Learn all IS&T tools (ServiceNow, Outlook, etc.)

Understand best practice around security (Servers/fileshares/IIS/Web servers/etc.)

Participate in rotating overnight/weekend on call schedule for off-hours support

Translate technical terminology and concepts to non-technical team members

Provide first-line support, troubleshooting functional/analytical/technical support tickets

Work in a team-oriented and collaborative environment

Understand basic DICOM config and message parsing/evaluation

Review proprietary interface engine messages

Understand basic concepts of HL7 messages and their uses/purposes

Provide regular and/or off hour on call support as scheduled

Perform other duties as assigned

QUALIFICATIONS

Minimum Qualifications:

No years of experience

Associates of Arts (AA) or Bachelor’s degree.

-OR-

An approved equivalent combination of education and experience.

Preferred Qualifications:

Healthcare industry experience

Ability to understand customer requirements and their impact on technical directions of a solution

Ability to develop, document and ensure adherence to technical standards

Detail-oriented and ability to manage one’s own work independently in a fast-paced environment with changing priorities

Knowledge/ Skills/ Abilities:

Excellent analytical and organizational skills

Excellent oral and written communication skills

Ability to work independently and as a team member across multiple teams

Ability to independently research and perform analysis to resolve issues

Understanding and ability to evaluate and modify configuration components (.ini/xml files)

Ability to translate technical terminology and concepts to non-technical team members

Ability to work in a team-oriented and collaborative environment

Ability to review proprietary interface engine messages

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity.

We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; and Tuition reimbursement.

For a complete list of our benefits, please visit our career site on why you should work for us.