Enterprise Applications Analyst
Role Overview
Hands-on delivery role combining SAP SD functional expertise with project and programme management across Sephora Middle East.
Delivers enterprise application initiatives, analyzes SAP processes and issues, and assesses business requirements.
Bridges business stakeholders, SAP and technology teams, global teams, and implementation partners.
Manages end-to-end Order-to-Cash and Supply Chain processes and cross-functional impacts across SAP and connected applications.
Key Skills for This Role
Full Job Posting
Position purpose
Hands-on delivery role combining SAP SD functional expertise with project and programme management across Sephora Middle East.
Delivers enterprise application initiatives, analyzes SAP processes and issues, and assesses business requirements.
Bridges business stakeholders, SAP and technology teams, global teams, and implementation partners.
Manages end-to-end Order-to-Cash and Supply Chain processes and cross-functional impacts across SAP and connected applications.
Project and programme delivery
- Manage initiatives from requirements and solution assessment through planning, build, SIT/UAT, deployment, Go/No-Go, hypercare, and handover.
- Own plans, milestones, risks, issues, dependencies, resources, and governance across regional and global teams.
- Apply structured delivery practices such as PMP/PRINCE2, Agile, and SAP Activate where appropriate.
SAP SD, retail, and integrations
- Analyze SAP SD sales orders, pricing, delivery, goods issue, billing, returns, credits, and Order-to-Cash processes.
- Manage Supply Chain and Logistics activities, including SAP configuration, troubleshooting, delivery documents, stock checks, and post-goods-issue processes.
- Perform fit-gap and impact analysis across SAP SD, inventory, logistics, Finance, and connected applications.
- Analyze interfaces and integrations, including IDocs, messages, and APIs.
Solution support and stakeholders
- Assess solution fit, integration dependencies, feasibility, operational impact, risk, and total cost of ownership.
- Coordinate root-cause analysis and corrective actions for significant incidents across SAP and connected systems.
- Prepare testing, documentation, service transition, knowledge transfer, and post-go-live support.
- Manage partner and vendor delivery against scope, quality, milestones, and service commitments.
Experience and expertise
- The available description requests 5–7 years in enterprise-scale project and programme management.
- Requests enterprise project or programme management in large-scale retail, ideally in multi-country or matrixed environments.
- Requires hands-on SAP SD experience and knowledge of Order-to-Cash, Supply Chain, pricing, sales orders, delivery, billing, returns, and integration with inventory, logistics, and Finance.
- S/4 migration experience is described as highly advantageous; the available text also mentions hands-on SAP S/4HANA implementation or migration exposure.
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