Enterprise Applications Analyst
Role Overview
Hands-on delivery role combining SAP SD functional expertise with project and programme management across Sephora Middle East.
Delivers enterprise application initiatives, analyzes SAP processes and issues, assesses business requirements, and bridges business stakeholders, technology teams and partners.
Owns end-to-end Order-to-Cash and Supply Chain processes, cross-functional impact assessment, testing, deployment, hypercare and operational handover.
Key Skills for This Role
Full Job Posting
Position purpose
Hands-on delivery role combining SAP SD functional expertise with project and programme management across Sephora Middle East.
Delivers enterprise application initiatives, analyzes SAP processes and issues, assesses business requirements, and bridges business stakeholders, technology teams and partners.
Owns end-to-end Order-to-Cash and Supply Chain processes, cross-functional impact assessment, testing, deployment, hypercare and operational handover.
Project and programme delivery
- Manage initiatives from requirements and solution assessment through planning, build, SIT/UAT, deployment, Go/No-Go, hypercare and handover.
- Own plans, milestones, risks, issues, dependencies, resources and governance while coordinating regional and global teams and system integrators.
- Use structured methods such as PMP/PRINCE2, Agile and SAP Activate where appropriate; support effective change and release management.
SAP SD and retail process analysis
- Analyze sales orders, pricing, delivery, goods issue, billing, returns, credits and the end-to-end Order-to-Cash cycle using hands-on SAP SD expertise.
- Manage Supply Chain and Logistics activities, including SAP configuration and troubleshooting, VL01N delivery documents, stock checks and post-goods-issue processes.
- Conduct fit-gap and impact analysis across SAP SD, inventory, logistics, Finance and connected applications; promote standard SAP capabilities over unnecessary customization.
- Analyze IDocs, messages and APIs to assess integration impacts of changes and incidents.
Solution, support and stakeholders
- Assess solution fit, feasibility, dependencies, operational impact, risk and total cost of ownership with architects, SAP teams and partners.
- Coordinate significant incident analysis, root-cause investigation and corrective actions with support teams and vendors.
- Ensure testing, documentation, service transition, knowledge transfer and post-go-live support are ready.
- Build relationships across business, Finance, Retail Operations, Supply Chain, technology and global SAP teams; manage delivery and support commitments with vendors and partners.
Qualifications
- 5–7 years of enterprise-scale project and programme management experience.
- Proven enterprise project/programme management in large-scale retail, ideally in multi-country or matrixed environments.
- Hands-on retail SAP SD experience and strong knowledge of Order-to-Cash, Supply Chain, pricing, sales orders, delivery, billing, returns and inventory integration.
- S/4 migration experience is highly advantageous.
Employment
- The source states permanent full-time employment.
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