Enterprise Account Manager

Workplace

• Hybrid role requiring an average of two days per week working from an HPE office.

Role overview

Responsibilities

• Connect customer KPIs and business priorities to IT solutions and communicate HPE's value to customer executives.
• Build business-value frameworks and position HPE solutions to support customer priorities and digital journeys.
• Plan and execute portfolio growth, profitability, pipeline development, deal support, and sales planning.
• Build customer relationships with key influencers and decision-makers, including C-level executives.
• Develop partner relationships, govern the account partner network, and update partner strategy.
• Lead and govern the extended account team, provide feedback, and support team-member development.

Education and experience

• Typically 8–12+ years of account management experience and experience in the IT industry.
• Strong account management and sales performance track record.
• University or bachelor's degree preferred, or equivalent experience.
• Engineering or technology education, an advanced degree, or an MBA is desired.
• Customer-side IT leadership or department experience, vertical-industry experience, and experience in different sales roles are preferred or a plus.
• Experience in big data, hybrid IT, IT services, digital business, information security, AI, or intelligent edge is desired.

Knowledge and skills

• Strategic account planning, sales execution, business acumen, and operational excellence.
• IT industry developments and HPE products, solutions, services, value propositions, and differentiators.
• Team leadership, relationship building, two-way communication, influencing, and negotiation.
• Consulting, customer-industry knowledge, and the ability to guide customers toward business outcomes.

Benefits and development

• HPE describes benefits supporting physical, financial, and emotional wellbeing and programs for personal and professional development.
• The company emphasizes inclusion and flexibility in managing work and personal needs.