Engineering Solutions Specialist
Role Overview
Supports regional Engineering Solutions sales pipelines by defining technical scopes, enabling technical and commercial proposals, and helping convert opportunities into orders.
Work is a mix of office, workshop, and site activity, including pump investigations, performance testing, troubleshooting, warranty support, and customer presentations and training.
Provides day-to-day engineering support across the Middle East and timely technical support to end users, particularly key accounts.
Key Skills for This Role
Full Job Posting
About Celeros Flow Technology
Celeros Flow Technology provides flow-control solutions for industries worldwide and describes its work as supporting safe, reliable operations.
Role overview
Supports regional Engineering Solutions sales pipelines by defining technical scopes, enabling technical and commercial proposals, and helping convert opportunities into orders.
Work is a mix of office, workshop, and site activity, including pump investigations, performance testing, troubleshooting, warranty support, and customer presentations and training.
Provides day-to-day engineering support across the Middle East and timely technical support to end users, particularly key accounts.
Technical duties
- Define scopes for upgrades, re-rates, retrofits, and re-engineering opportunities; conduct pump diagnostics and issue site test reports.
- Carry out and train Field Service Engineers in pump health checks, site surveys, and root cause analysis reporting.
- Perform energy audits on high-energy pumps and report return on investment, payback periods, and life-cycle cost reductions.
- Perform vibration analysis and troubleshooting; manage root cause analyses through resolution and present findings to customers.
- Develop technical methodologies and standard approaches for Engineering Solutions and in-country workshops.
Commercial and customer support
- Support opportunity conversion into quotations and orders; streamline systems and procedures to accelerate enquiry-to-order timelines.
- Work with Sales, Techno-Commercial Leads, and Tendering Engineers on proposals and life-cycle-cost business cases.
- Support facility warranty disputes by resolving technical issues; train end users in owning and operating pumps.
Success measures
- Measures include pipeline conversion, opportunity generation, revenue growth, customer relationship development, and high-quality technical support.
- Ensure inspection notices are issued within contractual timelines, inspections are coordinated, stakeholders are prepared, and quality documentation is available.
- Minimize inspection-related project delays and provide accurate reporting to project managers and business stakeholders.
Education and experience
- Mechanical Engineering degree or equivalent with relevant industry experience is essential.
- At least 10 years of experience in oil and gas, power and energy, or industrial markets is essential.
- Pump diagnostics, site surveys, and performance testing experience is advantageous.
- Knowledge of API 610 pumps, SWRS, and Microsoft packages is advantageous.
- Attain ISO 5001 Pump & Pump Systems Assessment certification; have or work toward ISO 18436 vibration analyst certification, targeting at least Category II.
Knowledge and abilities
- Deep pump design and engineering knowledge and practical and theoretical diagnostic capability.
- Strong technical and commercial communication, commercial awareness, and ability to develop business cases.
- Ability to work independently in a field-based environment, manage multiple priorities, and work with minimal supervision across international locations.
- Strong reporting and documentation skills.
Physical demands and working conditions
- Work includes office, workshop, and site settings, with occasional travel by air or road and periods sitting in a vehicle or on a plane.
- Duties include regular standing, sitting, walking, computer and telephone use, and occasional bending, kneeling, crouching, crawling, and lifting light to moderate objects.
- The role may involve moderate office noise and extended periods at a computer terminal.
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