Engineering Services Manager

The Engineering Services Manager is responsible for managing the engineering team, including the biomedical team, in the preventive maintenance of the entire hospital facility and adjacent buildings, covering all areas under engineering and biomedical.

The post holder key responsibilities: To be responsible for taking decisions on project work being carried out inside the hospital premises.

Responsible for upgrading and modernization of utility equipment in various areas.

Dealing with government organizations and other establishments in relation to the maintenance department.

Responsible for planning, costing, and execution of various projects inside the hospital premises.

Taking policy decisions in coordination with the management and corporate support.

To be responsible for looking after the welfare of the staff in the department.

Selecting contractors for specific jobs based on tender evaluation and support from the Regional Engineer.

Long-term planning in taking up renovation/modifications.

Responsible for preparing and projecting budgets for maintenance activities.

To contribute to quality initiatives.

To train staff for effective application and upgradation of equipment.

Facilitate regular meetings of engineers/supervisors, analyze problems, and find solutions.

To coordinate with other departments for different projects.

To perform staff appraisals when required and evaluate the team.

To analyze complaints and take necessary actions.

To be responsible for disciplined departmental functioning.

To compile and manage specific KPIs as per NMC Group standards.

To carry out all routine preventive maintenance scheduling.

To organize manpower and materials for day-to-day activities.

To manage AMC/CMA contracts effectively and efficiently to maintain equipment as per design specifications.

To lead or chair the FMS committee and contribute actively.

To compile frequent risk assessments and mitigation measures throughout the facility.

To implement Facility Management Plans, Policies, and Programs in the unit.

Oversee daily operations of hospital engineering systems (HVAC, electrical, plumbing, elevators, fire alarm, BMS, security, and medical gas systems).

Monitor system performance using FABIS, EMS, BMS, or similar tools.

Ensure compliance with local authority regulations (DOH, ADCD, ADMCC, ADM, etc.) and international accreditation bodies (JCI, ISO).

Maintain updated documentation for licenses, permits, and statutory approvals.

Ensure facility readiness for audits and inspections at all times.

Lead energy efficiency projects, renewable energy initiatives, and hospital sustainability programs.

Monitor hospital utility consumption (electricity, water, fuel, chilled water).

Implement energy-saving initiatives and technologies.

Report on sustainability KPIs and carbon footprint reduction.

Develop and maintain hospital emergency response plans for engineering-related failures (power outage, medical gas leakage, water shortage, fire, etc.).

Ensure 24/7 availability of engineering support through on-call duty schedules.

Maintain critical spares inventory for essential hospital equipment and utilities.

Take regular rounds and ensure the effectiveness of the FMS program.

Recommend space, medical technology, equipment, staffing, and other resources needed by the department or service and ensure a process is in place to respond to shortages.