Engineering Manager, Quality & Developer Experience - LUS

Role overview

Team leadership

• Manage, mentor, and grow the team through career development, feedback, and performance support.
• Build a collaborative, inclusive team and partner with recruiting to hire high-potential candidates.

Quality, releases, and support

• Set direction for test automation, feature coverage, internal tools, and adoption across product engineering.
• Drive testability, automated coverage, and CI/CD integration; own release certification, bug bashes, and test artifacts.
• Own release management across operated and enterprise environments.
• Lead support intake, defect management, root-cause analysis, and resolution of complex production issues; use support data to drive systemic fixes.

Developer experience and operations

• Improve day-to-day development and testing, including differences between operated and enterprise deployments.
• Partner with Infrastructure on test environments and stay technically engaged through specification review, estimate challenge, and engineering contributions.
• Balance urgent work with long-term automation and tooling; define lean processes and metrics and prioritize work with engineering, product, and operations partners.

Leadership experience

• At least 3 years managing software engineering teams and a record of mentoring and career development.
• Ability to set a multi-quarter vision, establish and evolve operating models, align teams on goals, and manage multiple workstreams.
• Sound judgment and calm leadership during incidents; high ownership, accountability, and emotional intelligence.
• Experience influencing teams outside direct management is preferred.

Technical and communication qualifications

• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
• Strong hands-on backend, mobile, or web software engineering background.
• Experience with test automation frameworks, CI/CD pipelines, or developer tooling; operating and troubleshooting distributed production systems.
• Familiarity with release engineering and incident or defect management practices.
• Fluent written and spoken English and French; able to communicate across technical and business contexts.

Work arrangement

• Hybrid schedule requires at least three in-office days per week, including Monday, Wednesday, and Thursday.
• Hybrid employees may work from anywhere for up to four weeks per year.

Compensation

• Expected Montreal-area base pay range is CAD $140,000–$175,000, excluding potential equity, bonus, and benefits; no pay cadence is specified.

Benefits

• Benefits include health and dental coverage, life insurance, disability and mental health benefits, family-building and pet benefits, and a health care savings account.
• Other benefits include an RRSP match, flexible paid time off for salaried employees, parental leave top-up, commuter benefits, and Lyft ride credits.