Engineering Manager - Policy Servicing

Qualifications

• Engineering & Operations Leadership: Proven experience leading software engineering and technology operations teams supporting business-critical enterprise platforms, ideally within financial services or life insurance.
• People Leadership & Workforce Capability: Strong experience coaching and developing technology teams, with demonstrated capability in workforce planning, succession planning and building future-ready skills.
• Platform Resilience, Risk & Security: Strong knowledge of production support, major incident management, disaster recovery, technology risk, cyber vulnerabilities, legacy technology and technical debt.
• DevOps, DevSecOps & AI-Enabled Delivery: Experience leading DevOps and DevSecOps transformation and adopting AI-enabled development practices within appropriate governance, security, quality and risk controls.
• Commercial & Stakeholder Management: Strong financial, capacity and vendor management experience, combined with excellent communication, judgement and cross-functional leadership skills in a regulated environment, including familiarity with APRA CPS 230 requirements.
• Knowledge of IBM iSeries or z/OS and platforms such as Life400, CLOAS, PAS and EthIL/ILSA.
• ITIL or equivalent service-management familiarity.
• Experience with ServiceNow, Jira and Agile delivery practices.