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Engineering Manager, AI

Felix
Remote, CAN
Full-time
Remote
$190,000
Discovered 1 weeks ago
AI product developmentLLM-based productsMachine learningAI evaluationObservabilityExperimentation tooling

Full Job Posting

About Felix

Felix is a digital healthcare company founded in 2019, focused on patient-controlled health and wellbeing.

The company offers online treatment, prescription delivery, and ongoing care across health categories including weight loss, birth control, menopause, erectile dysfunction, acne, and longevity.

The Role

The AI team builds LLM-powered patient experiences and systems that help a small team serve a growing patient base.

The Engineering Manager leads AI delivery in a regulated healthcare environment where accuracy, safety, and auditability matter.

The role owns delivery and helps define the AI roadmap in partnership with Product, CX, Clinical, and Pharmacy.

You will

  • Lead and grow engineers building AI features and platform capabilities across patient and operations experiences.
  • Define and optimize AI product systems, including evaluation, prompt and model management, retrieval, guardrails, and monitoring.
  • Set AI quality measures and evaluation practices for safe, confident releases.
  • Run AI in production, managing model upgrades, cost and latency tradeoffs, and observability.
  • Partner with Clinical, Pharmacy, and CX on human oversight and clinical and regulatory scrutiny.
  • Lead team ceremonies and planning alongside Product; brainstorm initiatives with Product and designers and guide the AI roadmap.
  • Contribute to engineering and business decisions and mentor engineers.

You have

  • At least 3 years as an engineering leader or manager.
  • Hands-on experience shipping LLM-based or ML-driven products to production, beyond prototypes.
  • Strong opinions and judgment about AI evaluation, quality measurement, and when AI is appropriate.
  • Leadership skills to unblock and lead development teams.
  • Clear communication of technical concepts and ability to collaborate with Product.
  • Familiarity with evaluation, observability, and experimentation tooling.
  • Experience with both front-end and back-end technologies.
  • Regulated-domain experience such as healthcare, fintech, or insurance is a nice to have.

Benefits

  • Medical, dental, and vision benefits; maternity and paternity policy; and four weeks of vacation, including one holiday week.
  • Stock option grant, professional development opportunities, and the opportunity to work closely with founders and senior leadership.
  • The company describes a collaborative team, significant impact, and competitive compensation.

Location and work arrangement

  • The role is remote-first and open to candidates anywhere in Canada; Felix has an office in Toronto and is currently working remotely.

Compensation

  • The stated compensation range is CA$190,000 to CA$240,000; no pay cadence is specified.

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