Engineering Graduate - E1

Role overview

Key responsibilities

• Participate in daily end-user briefings and provide system status.
• Provide on-site system administration support and assist end-user engineers.
• Administer systems for routine, emergency, test, and exercise events according to technical manuals, operating instructions, and checklists.
• Create, manage, and delete user and group accounts, profiles, and policies.
• Provide on-the-job training and one-to-one assistance on the systems.
• Monitor mission system performance and link status to detect service-disruption risks.
• Collect application, system, and security logs for unexpected disruptions and provide data for deficiency resolution and post-event forensics.
• Detect and correct faults; perform backups and archives according to approved instructions.
• Perform recovery and restoration, startup, reboots, and shutdowns according to approved instructions.
• Record scheduled and unscheduled maintenance in the approved tracking system.
• Support scheduled and corrective maintenance at remote sites.
• Troubleshoot emergent system issues; assist end-user engineers with system problems, analysis, coding, and test verification; support system problem reports and OM&S activities for operations and lab environments.

Required qualifications and experience

• Bachelor's degree in IT, Information Security, Computer Science, Computer Systems Engineering, MIS, or a related field.
• Ability to work well in a team environment.
• Ability to prioritize tasks and manage time to meet program needs.
• Problem determination and resolution capability.
• Experience with Red Hat systems administration, Windows systems administration, virtualization systems administration, VMware ESXi and vSphere, VDI, and NAS/SAN or similar storage.
• Good IT skills across software packages are an advantage.

Desired skills

• Microsoft Active Directory and Windows security permissions.
• Red Hat Linux and Unix operating systems.
• Network interfaces, addressing, and naming services operation.
• Computing and networking security management processes.
• Red Hat Identity Management.
• VMware Horizon and VMware vSAN.
• Windows Server 2012 and 2016; Windows 10 and 7.
• Application servers such as JBoss and Tomcat.

Workplace

• The description explicitly requires on-site system administration support and includes support for remote-site maintenance activities.