Engineer / Sr. Engineer - VSAT Missions Projects & Deployments (Emiratized role)

Travel to overseas missions and ensure Service delivery fulfilment by deploying, commissioning and testing of VVIP & Enterprise VSAT remote sites as per relevant service orders.

Interface with the VVIP mission team & manage the communication and relationship with VVIP customers by performing preventive maintenance, offering relevant support to improve system performance and providing customer feedback through continuous improvement processes.

1.

Responsible for the Remote VSAT sites deployment, commissioning & testing of VVIP missions and Enterprise customers

2.

Execution of site surveys for potential and existing VSAT sites and providing the relevant reports for analysis to the relevant team

3.

Perform withdrawal, inspection and test of VSAT equipment from the ETISALAT store

4.

Perform the packing, arrangement of the VSAT hardware shipment & handover to the customer at the final destination in coordination with the relevant team

5.

Perform Acceptance Tests upon completion of new installations and/or migration in the presence of the customer representative

6.

Perform both preventive and corrective maintenance of remote VSAT sites based on the maintenance schedule and as per customer request

7.

Perform analysis of system performance and diagnosis of component or system faults at the remote VSAT sites

8.

Support and plan the Operational requirements for the existing and expected future VSAT Missions

9.

Assist in supervising the installation/maintenance work related to the VSAT structures, equipment and systems at the remote site

10.

Responsible for overseas mission support occurring multiple times during the year

11.

Interface with the VVIP Customer mission team and manage the communication and relationship with the VVIP Customer

12.

Ensure availability of VSAT services at the site and strive to improve efficiency of the overall system by performing appropriate analysis during operation

13.

Troubleshoot faults and customer complaints and undertake full responsibility for the equipment and systems assigned for and VSAT Remote sites

Bachelors in Engineering/Telecommunications/ Electrical Engineering or equivalent.

2-4 years of relevant experience